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a-teamdentalstaffing

Call Center Department Manager

morgan hill, CA

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Job description

A Dental Office that prides themselves on being STATE OF THE ART! Imagine walking into the practice and feeling the confidence of more Artistic Aspect of Dentistry. Thus, helping patients stay CONFIDENT in their SMILES. This BIG DENTAL FAMILY works together to stay on top of the latest dental techniques and software. Although this team is Large they work well together to help the Doctor keep her Standard Of Care for all Patients. If you enjoy working with a larger team with various specialty dental treatment to care for patients, this is the TEAM and Dental HOME for you. This position involves being able to be creative and develop a starting call center that handles the patient calls and insurance breakdowns for the offices.

Skill Set

Verbal Communication

Written Communication

Patient Education

Outgoing and welcoming

Team Player

Detail Oriented

Time Management

Organized

COVID-19 Measures

Curbside Waiting

Symptom Check

Staggered Schedules

Sneeze Guard at Desk locations

Patient Mask

Hand sanitizer stations

Paperless Forms

N95 Mask Face Shields

Clinical Staff Surgical Gowns

Social Distancing floor decals

CDC Signs Posted for patients

CDC signs posted for staff

Requirements

High School Diploma

Front Office Dental Expirence

EXPIRENCE: Dental software: Open Dental

Patient Communication Software Weave

What Financial POS / Vendors do you use? CareCredit Lending Club Dental Finance

Familiar with insurances: PPO Fee for Service

Benefits Bonus Structure Medical Paid Time Off Holiday 401k

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Worksite address

morgan hill, CA, 95038, US

Who can apply

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