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Prime Group Holdings, LLC

Call Center Director: Revenue Growth & Customer Experience

city of saratoga springs, NY

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Job description

Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm, is hiring a Call Center Director at its headquarters in Saratoga Springs, NY. The role leads a geographically dispersed contact center that supports customer service and sales across the organization.

The ideal candidate has 10+ years in call center operations, strong analytics, and proven leadership across multiple sites. This role requires on-site work at our Saratoga Springs location and partnership with

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