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Confidential Careers

Call Center Leader | AI-Driven Ops & CX Excellence

lombard, IL

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About this opportunity

Confidential Careers lists this Call Center Leader | AI-Driven Ops & CX Excellence opportunity in lombard, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

A growing coatings company in Lombard, IL, is seeking a dedicated Call Center Manager to oversee its customer service operations. This full-time, onsite role focuses on optimizing processes, ensuring customer satisfaction, and leading a team. Ideal candidates will have experience in leadership within a call center setting, a strong emphasis on quality control, and openness to integrating new AI tools. Join a dynamic team and make a local impact while enhancing your career.

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Worksite address

lombard, IL, 60148, US

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