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Giant Eagle

Call Center Pharmacist - Closed Door Pharmacist

pittsburgh, PA

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Job description

Job Summary

As a Licensed Call Center Pharmacist, you will follow all state and federal regulations and support local pharmacy operations via off site support by completion of pharmacist tasks including but not limited to data verification of prescriptions and clinical MTM.

Job Description

Experience Required: 0 to 6 months

Experience Desired: Previous retail and/or clinical pharmacist

Education Required: Bachelors Degree

Certification or Licensing Required: Pharmacy - must have current Pennsylvania or Ohio pharmacist license, the other to be obtained after start. Second licensing fees reimbursed by company. Immunization certification/license as required by state.

Lifting Requirement: Up to 25 pounds

Age Requirement: At least 18 years of age

Job Responsibilities Operate as a pharmacist in a closed door facility to support retail stores in daily operations

Follow all Company policies and procedures to maximize quality/outcomes

Verify prescriptions for accuracy (data verification) and complete drug utilization review (DUR) of prescriptions

Provide telephonic clinical pharmacy services (MTM) to patients in order to optimize patient outcomes including but not limited to Comprehensive Medication Reviews (CMR), Targeted Interventions (TIP), Adherence Monitoring Interventions, and Manufacturer Programs

Maintain production metrics and operational goals

Assist with closed-door pharmacy support programs such as bulk immunization billing, patient support telephone lines, medication recall notification/counseling and other initiatives that can be completed remotely in processing center to remove non customer-facing work from the retail pharmacies

Assist technicians in interpretation of prescriptions and third party billing

Attend and participate in quarterly Continuous Quality Improvement (CQI) meetings

Work with physicians and nurses to secure clarifications and new prescriptions. This includes scanning new orders/clarifications into the Rx system for processing

Complete incoming/outgoing prescription transfers as needed

Worksite address

pittsburgh, PA, 15289, US

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