Job description
Call Center Representative
Earn $20/hr in a full-time, 100% remote W-2 role helping members get the care they need. You’ll handle inbound and outbound calls, book and confirm appointments, follow up when visits are missed, and keep scheduling systems accurate so members can take the next step in their care.
We’re hiring for 7 openings for U.S.-based bilingual Spanish/English representatives who like clear tasks, stable work, and follow-through.
Role Snapshot
Pay: $20/hr
Location: Remote, U.S.-based
Type: Full-time, W-2 employment
Benefits: Health, dental, vision, PTO, paid holidays
Equipment: Provided
What You’ll Do
Make outbound calls to book appointments
Take inbound calls from members
Confirm appointments and follow up on missed visits
Update scheduling systems quickly and accurately
Escalate urgent member needs when they come up
What You’ll Need
Fluency in Spanish and English
1+ year of call center, scheduling, or customer service experience
Must be based in the U.S.
Reliable, on-time work habits
Comfort working remotely while staying focused on accurate, timely follow-through
Why This Role Matters
Your calls help members access care. You’ll own the first step: making sure appointments are booked, confirmed, followed up on, and escalated when needed.
At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. Candidates are evaluated only on job-related factors such as skills, certifications, and experience, not personal attributes.
Apply now and get a response within 24 hours.
Salary: $20 / hourOriginally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.