About this opportunity
Green Key Resources lists this Call Center Specialist opportunity in rockville, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Contact Center Representative
Location: Rockville, MD
Job Type: Temporary
Assignment Length: Through the end of April 2027
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Work Arrangement: Fully onsite
We are working with an established organization in the Rockville area that is seeking Contact Center Representatives for a temporary assignment supporting a busy customer service team.
This is an excellent opportunity for an experienced customer service or call center professional who is comfortable handling a high volume of inquiries and providing professional, responsive support.
Responsibilities
Respond to customer inquiries by phone and provide accurate, timely assistance.
Support questions related to account and benefit information.
Research customer questions and provide appropriate information or direction.
Maintain a professional and courteous phone presence.
Document customer interactions and maintain accurate records.
Work effectively in a fast-paced, high-volume contact center environment.
Qualifications
2+ years of call center or customer service experience.
Strong verbal communication and active listening skills.
Professional and customer-focused phone presence.
Experience working in a high-volume call center environment is preferred.
Strong attention to detail and organizational skills.
Ability to work independently while also contributing to a team environment.
Bilingual skills are a plus.
Worksite address
rockville, MD, 20849, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.