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Ingalls Health System

Cancer Center Insurance Specialist

chicago, IL

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Job description

Cancer Insurance SpecialistBe a part of a world-class academic healthcare system, Uchicago Medicine, as a Cancer Insurance Specialist in the Finance department. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area. This is a 3 year grant-funded position.The Cancer Insurance Specialist will be responsible for pre-registration, insurance verification and payor authorizations of inpatients and outpatients, and educating patients about their financial responsibilities and resources.Essential Job FunctionsWorks with patient and families and collaborates with members of the clinical and administrative team, including Patient Access and Call Center teams, from the point of initial referral through clinical evaluation, and continuing through active treatment and for follow-up visits.Routinely interacts with the insurance companies to ensure proper payments for all cancer-related services, and serves as an advocate for the patient when billing problems occurAdvises patients of anticipated costsWorks with health insurance providers to determine coverage, benefit limits, and financial responsibility.Uses the patients' electronic health record to both access and document information which supports authorization, therefore, ensuring a systematic approach to sharing critical information.Networks with other pre-certification/insurance employees across UCM's billing entities to stay abreast of and share recent changes, updates, and processes.Provides complete information to the Single Case Agreement Team on initial request in an effort to facilitate a standardized and systematic process for non-par insurance plans.Maintains and develops clear lines of communication with insurance representatives from multiple insurance companies who can provide pre-certification/authorization guidelines unique to their company. Must be able to effectively manage work across departments, work independently with minimal supervision, and participate in administrative decisions.Strong communication skills, attention to detail, problem solving, and a high degree of organization are critical qualities.Required QualificationsBachelor's degree, or equivalent, and/or two (2) years' experience working in medical insurance verification and/or other healthcare finance areas.Minimum of five (5) years related healthcare registration, billing and/or reimbursement experience required.Advanced insurance authorization and registration techniques.Website Insurance Training (Navinet, WebMD, Passport)EPIC training & testing (Prelude/Cadence)Registration EssentialsWindows-based PC experienceResource scheduling experience preferred (e.g. ancillary testing)Previous experience in complex clinical setting that required coordination of multiple servicesUtilization of Hospital revenue systemsBackground in medical terminology; (Oncology) experienceSkillsAbility to schedule and register patients rapidly and accuratelyAbility to interact professionally with patients, physicians, insurance companies, and other member of Hospital staffStrong communication skills and must be able to communicate courteously and effectively with physicians, payors, and staffMust be a self-motivatedIndividual must be highly organized and dependable, and able to work with minimum of supervisionAbility to prioritize and work on several projects at once while maintaining communication with all invested partiesAbility to complete multiple tasks and work under pressure and in stressful situationsAbility to quickly learn new proceduresAbility to display compassion and empathy and maintain confidentiality of patient informationPosition DetailsJob Type/FTE: 1.00 FTEShift: Days Monday-Friday (No Weekends) 8:00am-5:00pm (Flexible start time) - Rotation, Hyde ParkUnit/Department: FinanceCBA Code: Non-Union

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chicago, IL, 60637, US

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