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Job description
HVAC/R CounterpersonJohnstone Supply | The Huestis-Meyers Group is part of the largest national HVAC cooperative. This provides the backing of over 380 locations, but the focus and determination of local ownership.A counterperson in an HVAC/R wholesaling company sells parts, accessories, supplies, etc., to customers such as dealers, contractors, service firms and industrial accounts, who come into the store. This requires the use of a computer in many instances. The counter person also takes orders over the phone or fax, recommends and advises customers regarding their needs.Specific duties and responsibilities include:Must speak Cantonese, Mandarin or ChineseMust have 2 years of HVAC/R ExperienceGreet customers courteously; determines their needs, and sells merchandise or supplies; completes sales.Takes phone/fax orders, making recommendations and suggestions of substitute or related items where necessary.Maintains catalog and printed price sheets in an orderly manner.Prints up customers' orders, ascertains proper price classifications, may extend prices for quantity and compute sales ticket.May accept cash, make change, or refer customer to a payment desk.Stocks shelves with merchandise.Maintains good housekeeping; keeps counter and store area neat and orderly.Fills sales orders.May relay telephone and fax orders to different departments to fill special requests.Loads merchandise into a customer's vehicle.Maintains good records on lost sales.Assists in taking inventory.Accepts returned good for credit.May have the authority to re-order merchandise within established limitsAssists in unloading and unpacking of incoming stock, routing deliveries, or packing orders. Checks packing slips, prices and quantities.Advises sales people of customer opportunities; assists buyer with purchasing and inventory problems.Performs various clerical work; for example, sending warranty reports to manufacturers, preparing price quotations, filing, labeling, storing stock, pricing bills, allowing return goods credit.Assists in displays.Attends sales, tech training, and general company meetings.Understands company policies, terms and product warranties.Counter Person - specialized in inside sales - knows the product - knows what is in stock - knows where everything is located - plays a vital part in keeping the HVAC/R inventory operating - helps the firm make a profit - solves parts and/or service problems for customers - makes "friends" for the company and builds customer relations - innovative - plans new displays - suggest related service items - sell to customers (some of which you know have a need for more and better equipment, tools and supplies, and are receptive to new products and ideas.)Remember: - to many customers "you are the company." - every work day gives you an opportunity to increase your knowledge - your knowledge helps to solve problems and builds respect for your abilityBenefits:Blue Cross Blue Shield Health Insurance (after 90 days)Vision, dental and other ancillary programs through Mutual of Omaha (after 90 days)Employer Sponsored Life Insurance ($50,000) (after 90 days)Employer sponsored Long Term Disability6 Paid HolidaysUp to 15 days vacation and sick time (after 90 days)401k Plan (3% 100% match, 4-5% 50% match)Johnstone University online trainingJohnstone University off-site training
Worksite address
chicago, IL, 60608, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.