About this opportunity
The Rector & Visitors of the University of Virginia lists this Capacity Management Analyst opportunity in charlottesville, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Provides assistance in the design, build, validation, maintenance and support of scheduling templates for all outpatient departments. The role of the scheduling analyst is to recognize and support the templates and fundamentally understand the impact on appointment availability, provider productivity, and clinic workflow. Responsible for responding to ITSM ticket submissions in a timely manner and fully researching the request to ensure that it adheres to capacity management guidelines. Provides oversight of the electronic scheduling system including new system design and maintenance of supporting data and profiles. Provides expert technical support and education to internal and external customers. Collaborates with departmental staff to provide scheduling structure that meets the needs of the client and maximizes productivity. Designs and conducts operational studies, statistical analysis and evaluative techniques leading to improved efficiency and effectiveness of processes and systems. Performs special projects using ad hoc reporting to extract information. Provides feedback to organizational stakeholders on findings and recommends changes to management and departments for continuous improvement initiatives. Serves as a liaison for internal and external customers for product development, evaluates projects and assists in the development process to meet project needs.
Masters advanced template functions and serves as subject matter expert on template build
Understands appointment slot designations and visit types to meet business/clinical needs
Designs and conducts operational studies/reports that support assigned area
Serves as liaison with internal and external customers
Performs area-specific support activities
Coordinates schedule/template build with clinic leadership
Performs in depth analysis of custom reports and makes recommendations to scheduling templates to optimize patient access and increase operational efficiency
Input schedule/template build using the Cadence platform
Reviews ITSM tickets and prioritizes requests based on urgency, coordinates work assignments with team members
Notifies leadership when requested changes do not follow expected template build guidelines
Work collaboratively with team members
Participate in meetings
In addition to the above job responsibilities, other duties may be assigned.
MINIMUM REQUIREMENTS
Education: High school Graduate or Equivalent Required.
Experience: 3 years relevant experience
Licensure: None.
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The pay range for this role is $21.00 - $35.32 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
Benefits
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.
#J-18808-Ljbffr
Worksite address
charlottesville, VA, 22904, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.