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Job description
OneMain Financial is seeking an Analytics Manager to join our Card Analytics team in Charlotte, NC or Wilmington, DE. You will lead the delivery lifecycle from origination to digital and contact center service, driving actionable insights to improve customer experience and reduce call volume.
You will build reports and dashboards, forecast contact center capacity, and collaborate with operations to identify efficiency gains.
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Worksite address
wilmington, DE, 19894, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.