About this opportunity
University of Maryland Medical Center lists this Care Management Technician opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Care Management TechnicianUnder supervision of an RN Case Manager, RN Utilization Manager or Social worker, the care management technician provides a variety of services to the department that requires thorough knowledge of departmental practices and procedures. The care management technician assists by supporting the core functions of the department and discharge planning.The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.Creates discharge packets for patients going to skilled nursing facilities. Creating the discharge packet requires working with several disciplines to gather needed documentation such as the discharge summary, MOLST, medication administration record, etc.Delivers durable medical equipment (DME) to the patient's room for discharge and completing any associated insurance or charity paperwork.Confirms home care start of care.Delivers clothes suitable to the weather to the patient's room for discharge.Completes patient screenings.Makes transportation arrangements for patient's discharge including speaking with family to arrange pick up, providing bus tokens, making arrangements with LYFTDelivers notices to the patient including, but not limited to, the Medicare Outpatient Observation Notification and the Important Message from Medicare.Assists with communication with patients and families, payers, customers, and department staff through email, encrypted text, phone, fax, virtual phone conferences, and filing in the share drive.Documents in medical record.Provides support to special projects and initiatives.Highly effective verbal, written and interpersonal skills to communicate effectively with patients, families, and interdisciplinary hospital staff is requiredDemonstrated customer service skills requiredExperience in hospital or health care is preferredExperience with medical terminology is preferredDemonstrated ability to maintain organizational system is requiredDemonstrated ability to work under pressure is requiredDemonstrated ability to work with basic computer programs (email, word, electronic medical record) is requiredHigh School diploma or GED is requiredCNA certification preferredAll your information will be kept confidential according to EEO guidelines.Work Schedule: 12pm-8:30pm Monday through Friday, occasional weekends possibleLike many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at
Worksite address
baltimore, MD, 21201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.