Job description
This is a remote position.
Carrier Operations Coordinator – Booking Trucks, Securing Drivers, and Negotiating Rates
We are seeking a Carrier Operations Coordinator to support our growing freight brokerage by managing the carrier side of daily operations. This role focuses on booking freight, securing reliable trucks and trusted drivers, negotiating competitive rates, and ensuring smooth execution from pickup through delivery.
This position is ideal for someone who understands carrier operations, communicates effectively with drivers and dispatchers, and thrives in a fast‑paced logistics environment.
Role Overview
As a Carrier Operations Coordinator, you will work closely with our brokerage team to ensure every load is covered with the right carrier at the right price. You will source capacity, negotiate rates, build relationships with trusted carriers, and monitor shipments through completion.
You will utilize industry-leading platforms including McLeod Softward,Ascend TMS, DAT, Truckstop, HubSpot, Slack and Microsoft-based tools to streamline workflows and maintain accurate load and carrier data.
This is a 1099 independent contractor role with performance-based earning potential.
Key Responsibilities
Carrier Sourcing & Booking
Secure trucks for available loads using DAT, Truckstop, internal carrier networks, and relationship-based outreach.
Build and maintain a network of trusted, reliable carriers and drivers.
Match freight requirements with appropriate equipment types (dry van, reefer, flatbed, hotshot, etc.).
Verify carrier credentials, safety ratings, insurance, and FMCSA compliance.
Rate Negotiation & Load Coordination
Negotiate competitive rates with carriers while protecting margin and service quality.
Communicate load details clearly and professionally to dispatchers and drivers.
Confirm appointments, transit expectations, and any special requirements.
Track shipments from pickup to delivery and provide timely updates to the brokerage team.
Operational Support
Maintain accurate load, carrier, and communication data within TMS and CRM systems.
Assist with check calls, POD collection, and issue resolution.
Support brokers in managing overflow freight and high-volume periods.
Strengthen carrier relationships to ensure consistent, repeat capacity.
What We Provide
Access to McLeod Software,AscendTMS, DAT, Truckstop, HubSpot, Slack, and AI-enabled tools.
Automation and workflow support to increase efficiency.
A flexible, remote work environment.
Opportunities for growth within the brokerage.
Requirements
To be considered for this role, all candidates must meet the following requirements:
Qualifications
Experience incarrier sales, dispatching, or freight brokerage operations.
Strong negotiation, communication, and relationship-building skills.
Familiarity with DAT, Truckstop, or similar load boards.
Ability to multitask, prioritize, and operate independently in a remote environment.
Understanding of FMCSA compliance and carrier vetting processes.
Technology, Equipment & Workspace Requirements
Must provide and maintain your own business phone line (mobile or VoIP) for shipper and carrier communications
Reliable high-speed internet connection required
Personal computer or laptop required (capable of running modern web-based TMS, CRM, and Microsoft applications)
Dedicated home office or professional workspace required suitable for confidential customer and carrier communications
AI & Systems Requirements (Mandatory)
Proficiency with Microsoft Outlook, Planner, SharePoint, and OneNote
Comfortable working with Microsoft Copilot and AI-assisted workflows
Working experience using or willingness to actively use:
ChatGPT
Claude AI
Familiarity with Apollo and/or Clay for prospecting and data enrichment preferred
Willingness to adopt AI-driven processes for sales, operations, and communication
Additional Expectations
Self-motivated and disciplined in a commission-only environment
Strong communication and relationship-management skills
Ability to maintain accurate and timely CRM and TMS records
Operate ethically and in compliance with brokerage standards
Responsible for own taxes, insurance, equipment, and business expenses as a 1099 independent contractor
Benefits
Responsible for own taxes, insurance, and business expenses as a 1099 contractor
Compensation
1099 Independent Contractor
Commission-based compensation tied to loads booked and supported
Scalable earnings based on performance and volume
Paid Weekly
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.