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Job description
Job Title
Case Aide-Community Services
Job Description
The Case Aide-Community Services helps clients to obtain and maintain eligibility for social services and assists other professional staff in maintaining compliance with program requirements, and process financial transactions. Duties may vary depending on assigned program area.
Job Summary
Washington County Community Services is seeking talented and motivated staff to join our Access Navigation Team who play a vital role in assisting with issues and making important connections to programs and services. Come join our innovative and progressive Department of Community Services in our mission to provide equitable access to services and support to ensure that individual and family needs are met. Our values of equity, respect, integrity, innovation and data-informed decisions drive us to design an integrated access model intended to simplify the process and expand the ways in which residents can interact with community services staff, including but not limited to walk-in visits, web interactions and phone calls.
Washington County Community Services values your experiences, perspectives, and unique identity. We are committed to building and sustaining an equitable and inclusive work environment and believe diversity benefits and enriches our programs, our staff, and communities we serve.
Duties & Responsibilities
Provide case support:
Open and maintain client eligibility records;
Review case records for completion;
Interview clients to obtain and verify information.
Maintain compliance with state, federal and county regulations and requirements:
Perform statistical computations;
Participate in the development of procedures for service operations;
Identify procedural changes and communicate to affected staff;
Develop and create spreadsheets and reports;
Provide administrative support for advisory or community committees.
Process financial transactions:
Authorize, verify and process service payment of services;
Code and reconcile payments;
Coordinate billing for social services expenses;
Establish records to ensure reimbursement of eligible funding;
Work directly with healthcare companies, Medical Assistance program, and providers for payment of eligible expenses;
Assist with budget process as requested.
Perform other duties as assigned.
Work Environment
Work is sedentary in nature performed within the Government Center, satellite offices or on occasion client homes. Lifting requirement of 15 - 20 pounds on an occasional basis. Wrist and finger manipulation due to filing, compiling, calculating, or computer work. Equipment used may include, but is not limited to, computer, typewriter, calculator, telephone, copy and fax machine, scanner and dictaphone. Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions.
Benefits
Washington County offers a comprehensive benefit package including paid time off, holidays, medical, dental, vision, life and long-term disability insurance.
Worksite address
forest lake, MN, 55025, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.