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Kisling, Nestico & Redick

Case Coordinator

fairlawn, OH

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About this opportunity

Kisling, Nestico & Redick lists this Case Coordinator opportunity in fairlawn, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Case Coordinator

The Case Coordinator is responsible for the day-to-day operations of new cases. This person reports directly to the Intake Manager and acts under his or her direction.

Essential Duties/Responsibilities:

Collect list of new cases opened and input data into case management software following established procedures and turnaround time

Locate and review police reports for accurate information

Create client files and distribute to appropriate Attorney/Paralegal team

Scan and attach documents to client file in case management software

Edit documents, scan and fax

Add providers from spreadsheet into case management software

Interact with firm investigators and doctors' offices

Answer phones in a high-volume call center

Regular, consistent, punctual attendance

Other duties as assigned

Required Skills / Abilities:

Coordination skill to operate office phone, headphones, printers and calculators. Use of computers and related software applications.

Highly proficient in MS Outlook, Word and Excel.

High command of English grammar, usage, punctuation, and spelling. Exceptional communication skills

Ability to work well under pressure and to exercise good judgment

Strong attention to detail, organized and able to multitask and prioritize workload

Education and Experience:

High School Diploma preferred

High volume phone, call center and/or law firm experience is preferred

Must type no less than 45 WPM

Prior case management experience preferred

This is a Full-time in-office position Monday - Friday

Kisling, Nestico & Redick is an Equal Opportunity Employer

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