About this opportunity
Franklin County lists this Case Manage, Training opportunity in columbus, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Salary: $23.56 Hourly
Location : 1721 Northland Park Avenue, Columbus, Ohio 43229, OH
Job Type: Full-time, Regular, Classified
Job Number:
Agency: Department of Job & Family Services - Northland
Opening Date: 07/01/2026
Closing Date: 12/28/ :59 PM Eastern
Typical Work Hours: Monday- Friday 8:00 AM-5:00 PM
Bargaining Unit: OCSEA
Probationary Period: 180 Days
Classification Purpose
The primary purpose of the Case Manager classification is to determine a client's eligibility for and monitor a client's participation in a variety of public assistance programs and services, including employment services, financial assistance, food stamps, child care, medical care or other community and social programs and services.
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Job Duties
Interview clients to assess needs and eligibility for TANF, Disability Assistance, Medicaid, Food Assistance, HealthChek, Food Assistance Investigation and Prosecution, Medicaid Transportation, SSI Case Management, At Risk Case Management Transportation, and/or Refugee Medical. Gather and document personal information, financial and employment information, verifications and other documentation as required by program rules and guidelines. Conduct interviews in person, over the phone, or in the field. Authorize or deny participation in and payments from public assistance programs and services.
Develop cooperative plan to meet client needs. Assist clients in obtaining, understanding and utilizing services. Provide information and answers questions regarding different programs. Advise clients regarding rights and responsibilities for participating in programs and services. Make referrals and recommendations. Establish goals and timelines; identifies service delivery problems or barriers and initiates problem resolution. Conduct case conferences, as required.
Provide ongoing case management and oversight. Analyze the appropriateness and effectiveness of case plans and services utilized by clients. Monitor compliance with participation requirements. Research case inquiries, case alerts, match listings, case discrepancies or special reviews. Make adjustments to cash payments or participation in programs, as needed. Act as agency representative at state hearings. Prepare necessary documentation. Take action as instructed.
Maintain related documentation and reports as required by local, state and federal guidelines. Gather statistical information regarding work activities. Maintain contact logs. Document all work activities in case files. Attend conferences, workshops, and training, as required.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Minimum Qualifications
Associate's degree in social work or human services supplemented by two (2) years of experience in social work, case management or public assistance programs; or a Bachelor's degree in any field; or any four (4) year combination of related training and experience.
Additional Requirements
Must meet background check requirements.
Supervisory Responsibilities
None required.
Join Franklin County Board of Commissioners today and receive the following benefits: Extensive health benefits for all full-time permanent employees.
Life insurance coverage for all permanent employees.
Guaranteed 10 paid holidays every year.
A 14 percent employer contribution to your OPERS pension plan.
Earn a potential monetary incentive during our annual wellness incentives for employees/spouses enrolled in healthcare.
See more information regarding our benefits we provide at
Worksite address
columbus, OH, 43224, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.