About this opportunity
Center For Family Life lists this Case Management Aide - Bilingual Required opportunity in brooklyn, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Type
Full-time
Description
JOB TITLE: Bilingual Case Management Aide
JOB TYPE : Full-time
DEPARTMENT/PROGRAM : Employment Services
EXEMPTION : No-Exempt
REPORTS TO : Program Director
SUPERVISORY ROLE: No
HOURLY RATE : $24.73 to $25.82
WEEKLY HOURS: 35
WHO WE ARE Center for Family Life in Sunset Park (CFL) ( is a nationally recognized social service organization. CFL's mission is to promote positive outcomes for children and adults in Sunset Park, Brooklyn by providing a comprehensive range of neighborhood-based family and social services.
POSITION SUMMARY/PURPOSE OF THE POSITION
The Bilingual Case Management Aide will offer support to case managers and employment counselors with intake, paperwork, data entry, coordination of services and direct client interactions, ensuring that the case management processes are efficient and effective.
I. KEY RESPONSIBILITIES INCLUDE, but are not limited to:
Conduct preliminary client assessments and interviews
Assist clients with completing necessary forms and documentation
Provide clients with information about available services and resources
Schedule and coordinate client appointments
Follow up with clients to ensure they are receiving the services they need
Assist in the planning and execution of community outreach programs
Collaborate with other team members to ensure comprehensive client support
Accompany clients to appointments or service providers if necessary
Maintain accurate digital and physical case files, write case notes, and organize data in agency databases
Screening participants for public benefits and assisting with benefit applications
Assist with job readiness activities, such as resume writing and job interview preparation and job search
Assist with front desk coverage as needed
Perform other duties as assigned
II. QUALIFICATIONS AA degree in psychology, Sociology or a related field preferred; Bachelor's degree highly preferred
Bilingual or multilingual capabilities required -preferred languages English/French/ Creole/Spanish with excellent written and verbal communication abilities
Sensitivity and understanding when dealing with diverse populations
Ability to maintain confidentiality and work with sensitive information
Experience with community outreach and engagement
Strong interpersonal skills and the ability to build rapport with clients
Basic computer skills, including proficiency in Microsoft Office Suite
Ability to work independently as well as part of a team
Strong attention to detail and ability to manage time effectively
High organizational aptitude and Commitment to providing high-quality client service
III. RELATIONSHIP WITH OTHERS Build and maintain professional interactions with participants, co-workers, and supervisors
Have a strong sensitivity to cultural differences present among staff and clients within our organization.
Possess a strong belief in people's ability to grow and change
Forge a mutually respectful partnership with persons served and their families.
IV. WORKING CONDITIONS
Work primarily happens in the office with occasional outings to accompany clients to offsite meetings and for outreach events
Fast-paced, high-energy, and highly collaborative environment supporting multiple projects within CFL's Adult Employment Program
V. BENEFITS Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account.
403(b) retirement plan, including employer match and employer non-elective contribution at the employer's discretion.
12 holidays, 2 floating holidays, and up to 20 paid vacation days per year. One sick day per month.
WORK SCHEDULE
This is a full-time position at 35 hours per week.
NYC Equal Employment Opportunity Statement
It is the Agency's policy to provide equal employment opportunity for all applicants and employees. Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Consistent with the law, CFLSP also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices.
Salary Description
$24.73 to $25.82 per hour
Worksite address
brooklyn, NY, 11210, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.