About this opportunity
Public Consulting Group lists this Case Management Associate 1 opportunity in el cajon, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
El Cajon, CA
nFull time
nJR
nPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
nOur Human Services team helps state and municipal human services and economic development agencies keep their promises-responsibly and sustainably-to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.
nServices:
nnnProgram Consulting
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nnFinance Consulting and Billing Services
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nnApplied Technology
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nnOutsourcing and Operations
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nnStrategy
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nnProject and Grants Management
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nnAssessments and Feasibility Studies
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n nDuties and Responsibilities
nnnDesigns and develops plans for participants, such as determining and assigning work activities, educational and training programs.
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nnConducts assessments for barriers and skills.
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nnDetermines eligibility and need for supportive services including child care, transportation, and ancillary services.
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nnManages participants progress towards achieving goals by creating and updating plans.
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nnAssists program participants in developing vocational goals.
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nnMonitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities.
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nnNotifies county's human services specialist of non-compliance with work activities.
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nnFollows procedural requirement by updating client case files in systems.
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nnMaintains up-to-date knowledge of program procedures and implement appropriately.
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nnMaintains up-to-date knowledge of community resources, labor market and training resources.
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nnMaintains in contact with each client placed in employment on a monthly basis.
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nnCompletes all necessary county paper documents and forms.
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nnMaintains communication with employment organizations and educational programs where participants are located.
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nnEnsures all performance metrics are met in achieving participant stated outcomes.
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nnAbility to perform case management duties with customers in-person and on site.
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n nRequired Skills
nnnAbility to work with and relate to participants and demonstrate active listening skills.
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nnDisplay a professional level of empathy for participants and respect for cultural differences.
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nnAbility to learn specialized databases and software systems.
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nnExcellent customer relation techniques, and superior verbal and communications skills.
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nnExcellent accuracy and attention to detail.
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nnAbility to prioritize work and meet deadlines.
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nnAbility to recognize and maintain the confidentiality of all materials in the work setting.
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nnAbility to establish and maintain professional relationships with federal, state and county agencies as
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nnwell as the general public.
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nnAbility to partner with and motivate participants with both physical and/or mental disabilities.
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nnAbility to maintain a record keeping and follow-up system.
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nnAbility to work independently, requiring minimal supervision and on multiple projects simultaneously.
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n nQualifications
nnnAn Associate's or Bachelor's degree preferred; however, a 2-year degree combined with 2 years of sales/client accounts experience may be considered in lieu of a 4-year degree.
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nn2 to 4 years of customer relationship management or case management experience.
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n nWorking Conditions
nnnMust reside in San Diego County
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nnThis position requires full-time (Mon-Fri) in-office work, from 8am-5pm.
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nnPCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
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n nThe above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
n#LI
n#LI-SB1
nCompensation:
nCompensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
nCompensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $22.50 - $26.50. In addition, PCG provides a range of benefits for this role.
nPCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
nPCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
nEEO Statement:
nPublic Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
nPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit
nClick here ( to access our privacy notice to California job applicants regarding the collection of personal information.
nPublic Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
Worksite address
el cajon, CA, 92021, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.