About this opportunity
Beth Israel Deaconess Medical Center lists this Case Management Discharge Planning Assistant opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Overview
Discharge Planning Assistant with the Care Transitions Department. This role works on the care transitions team, collaborating with Inpatient RN Case Managers. The position provides administrative and operational support to organize the Care Transitions Department, with time spent on clinical units interacting with patients, families, clinical staff, and other internal and external customers. Location: Boston, MA.
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
The Discharge Planning Assistant reports to Care Transitions leadership and provides direct administrative support to the discharge planning process. This position will spend time on clinical units and directly interact with patients and their families, clinical and ancillary hospital staff, and other internal and external customers.
Responsibilities
Supports the care transitions discharge functions by entering referrals as directed. Supports the gathering of clinical information for payor authorizations. Provides required documentation to third-party vendors in order to secure post-acute transition services
Provides direct support to the RN Case Manager in the clinical units
Verifies patient demographics, including address, telephone number, and insurance
Verifies the presence of health care proxy
Distributes regulatory notices and completes all required documentation
Assists with securing patient resources as requested
Assists with post-acute referral process and monitors status and follows up on screening determinations, as necessary
Identifies in-network providers, for example, VNA, DME vendors, rehabilitation facilities, etc
Collaborates with the RN Case Manager to facilitate timely discharge to the next level of care
Demonstrates thorough knowledge of various computer/information systems to perform assigned duties, including but not limited to Careport, EMR, and Outlook
Collects/inputs data or information in appropriate databases as indicated by the Care Transitions leadership
Provides documentation to patient/family/caregiver under the direction of RN Case Managers
Independently identifies and communicates any problems or issues that affect departmental goals and outcomes
Performs routine tasks such as opening mail, providing accurate and appropriate information to callers, and other clerical duties
Education
Required: High School Diploma or GED
Preferred: Associates Degree or Bachelor’s Degree
Experience
Required: Excellent computer skills, including proficiency with various computer systems to perform assigned duties, including but not limited to Meditech, Epic, Cerner, MS Outlook
Strong communication, interpersonal, and customer service skills
Excellent assessment and problem-solving skills
Preferred: Knowledge and understanding of medical terminology
A minimum of 2 years experience in healthcare
Knowledge of Post-Acute community resources
Strong organizational and prioritizing skills
Certifications
BLS
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.