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Case Management Supervisor - IA/MO/KS

des moines, IA

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Job description

Case Manager Supervisor (RN)

Lead with Compassion. Inspire Excellence. Make an Impact.

Are you a passionate RN leader who enjoys coaching, mentoring, and helping others succeed? Do you thrive in a collaborative environment where your leadership can positively impact both patients and healthcare professionals?

At OHARA, LLC, we're looking for an experienced Case Manager Supervisor (RN) to lead and support a talented team of nurse case managers who are dedicated to helping injured individuals achieve the best possible outcomes. This is an opportunity to combine your clinical expertise with your passion for leadership while playing a key role in shaping a high-performing, patient-centered team.

If you're energized by developing people, improving processes, and making a meaningful difference every day, we'd love to meet you.

Why Join OHARA?

At OHARA, you'll be more than a supervisor. You'll be a mentor, coach, and trusted leader who helps our team grow professionally while maintaining the highest standards of care and service.

We believe our people are our greatest asset, and we're committed to creating an environment where employees feel supported, valued, and empowered to do their best work.

What You'll Do

Lead & Develop Your Team

Guide the onboarding, training, mentorship, and ongoing development of nurse case managers.

Foster a positive, collaborative culture built on accountability, respect, and continuous learning.

Coach employees through performance management, professional development, and recognition opportunities.

Conduct performance evaluations and support career growth initiatives.

Ensure Quality & Excellence

Monitor caseloads, productivity, and workflow distribution to support operational success.

Perform case audits and quality reviews, providing constructive feedback and recommendations.

Serve as a clinical and operational resource for staff members.

Partner with leadership to ensure compliance with URAC standards and regulatory requirements.

Drive Innovation & Results

Identify opportunities to improve workflows, enhance efficiency, and elevate service quality.

Track key performance indicators (KPIs), productivity metrics, and quality outcomes.

Apply critical thinking and problem-solving skills to address challenges and support business objectives.

Participate in strategic planning and organizational initiatives that shape the future of our case management services.

Support Growth

Assist with recruiting, interviewing, workforce planning, and employee retention efforts.

Participate in customer relations, business development, and marketing initiatives as needed.

Travel up to 25% to support operations and team needs.

What We're Looking For

Education & Experience

3 to 5 years of Workers' Compensation Case Management experience or related experience required

Prior supervisory, leadership, or people-management experience preferred

Skills & Competencies

Strong leadership, coaching, and team development skills

Excellent verbal and written communication abilities

Outstanding interpersonal and relationship-building skills

Proficiency with Microsoft Office applications and database systems

Sound clinical judgment, critical thinking, and decision-making capabilities

Licenses & Certifications

Current Registered Nurse (RN) license

Current CCM (Certified Case Manager) credential or another URAC-approved certification, or the ability to obtain certification within three years of employment

Valid driver's license with an acceptable driving record

Benefits

We offer a competitive wage and benefits package including medical, dental and vision coverage, paid holidays, PTO, and 401K. In addition, a vehicle stipend will be provided.

A Workplace Where You Belong

At OHARA, LLC, we believe in an inclusive work environment, where employees are welcomed, valued, respected, and heard to ensure that individuals bring their best selves to work. OHARA, LLC provides equal opportunities to all qualified candidates without regard to race, color, religion, sexual orientation, gender identity or expression, age, disability status, veteran status, national origin, or any other status protected under federal, state or local law.

Join OHARA, LLC and make a lasting impact on the lives of others while growing your own career.

Worksite address

des moines, IA, 50319, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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