waypointjobs

New York City | Jobs

CASE MANAGEMENT SUPERVISOR

new york, NY

Check who can apply and the requirements below before continuing.

About this opportunity

New York City | Jobs lists this CASE MANAGEMENT SUPERVISOR opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Case Management Supervisor

The Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc. Under the direction of the Associate Benefits Opportunity Specialist II, the Associate Benefits Opportunity Specialist I (ABOS I) is responsible for supervising a team of BOS staff, who provide various functions of eligibility determination, financial planning, and employment planning and monitoring and other related services to persons in need, to promote individual and family self-sufficiency. FIA's Operations is recruiting for two (2) Associate Benefits Opportunity Specialist I, to function as Case Management Supervisors, who will:

Supervise a team of BOS workers who handle the entire application process for all new applicants; Family Assistance cases which have been closed over sixty days; all Safety Net case reopens which have been closed regardless of date; and one-shot deals.

Assign application to staff, review application recommendations and sign off on all benefits as well as case entries.

Supervise a team of BOS workers who interview applicants and assess eligibility for immediate needs grant (food and non-food); for employability and eligibility for public assistance, SNAP benefits and Medicaid; works with applicants to remove barriers to employment and makes referrals to other services as needed.

Prepare daily and weekly statistical reports on work performed as well as monthly audits.

Assist with case consultation on individual cases and guidance on difficult cases in the case planning process as necessary.

Supervise a team of BOS workers who provide comprehensive service delivery to participants after the establishment of the participant's case; Family Assistance case that have been closed less than sixty days or Safety Net cases that have been closed in error.

Supervise a team of BOS workers who manages all aspects of the case, including establishing on-going eligibility, assessing participants, developing appropriate Employment Assessment and Employment Plans and executing specific strategies designed to help participants achieve self-sufficiency.

Review employment eligibility decisions for appropriateness and correctness according to Agency and New York State rules and regulations and performs initial conference/conciliation interview.

Perform the Mandatory Dispute Resolution function.

Supervise staff that interview and correspond with homebound clients.

Supervise a team of BOS who provide quick service for those clients who walk-in or telephone the center. Additionally, the team will take appropriate action on reported changes, provide information and documentation as requested by the participants and maintain contact with other teams to ensure awareness of all activity that will affect the case management plan.

Supervise staff who interview and determine housing needs of tenants at risk of homelessness or already homeless reporting to Benefits Access Centers. Assist in the development of anti-eviction/housing plan of intervention for referred participants.

May conduct field visits.

Hours/Shift: Monday – Friday

Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

Ready for your next step?Apply on the official website
Apply on WhatJobs ↗

Explore related searches

Current related jobs

Glens Falls Hospital

WhatJobs

Clinical Laboratory Technologist (MT) - Generalist

glens falls, NY

Compensation: $30.27 - $49.77

Job Description Compensation: $30.27 - $49.77 / hour (Exact rate is determined on a case-by-case basis commensurate with experience level, as w…

Last received from source 2026-10-06View job

Glens Falls Hospital

WhatJobs

Emergency Department Technician

glens falls, NY

Compensation: $18.75 to $28.13 per hour

Job Description Compensation: $18.75 to $28.13 per hour (Exact rate is determined on a case-by-case basis commensurate with experience level, a…

Last received from source 2026-10-06View job

Glens Falls Hospital

WhatJobs

CT Technologist - CT Scan

glens falls, NY

Compensation: $33.08 - $49.62

Job Description Compensation: $33.08 - $49.62/ hour(Exact rate is determined on a case-by-case basis commensurate with experience level, as wel…

2 listings with matching details

These may be separate vacancies. Each listing keeps its own application link.

Last received from source 2026-10-06View job