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Job description
Case Manager BHOP Team Z2
This position is eligible for a $2500 retention bonus. Bilingual Spanish candidates eligible for stipend.
The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting.
The Providence Center Case Manager BHOP Team Z2 will coordinate services for consumers to minimize stressors and to facilitate the reduction of psychiatric and substance abuse disorder symptoms. Provide support counseling, problem solving, contracts and limit setting. Encourage consumers to attain the highest possible levels of independence.
Monday-Friday 8:00am - 4:30pm, 37.5 hours/week
Duties and Responsibilities
Coordinate and deliver person-centered, recovery-oriented case management as part of a multidisciplinary team.
Provide services to assigned caseload of clients, ensuring service intensity meets program standards, including required in-person contacts provided in both office- and community-based settings. Also provides services to other clients in need at Center programs. (See addendum for program standards)
Conduct comprehensive assessments to identify client needs related to housing, education, employment, financial stability, healthcare, and community resources.
Develop, present and implement individualized care plans in collaboration with the care team, clients and their families as appropriate.
Connect clients to community resources, including social services, transportation, and financial assistance programs.
Provide ongoing monitoring and follow-up to ensure client needs are met and progress is achieved.
Work closely with the care team to align case management services with clients' mental health treatment plans.
Identify, assess and respond to clinical emergencies and crisis situations, including suicide risk and danger to others. Perform crisis intervention and risk management as needed, escalating to appropriate resources when indicated (Qualified Mental Health Professionals/QMHPs or Emergency Services).
Serve as a liaison between clients and community agencies, advocating for client needs and facilitating access to services.
Provide education and guidance to clients and families on navigating systems such as healthcare, education, and social services.
Prepare reports and documentation as required for grants, audits, and program evaluation.
Attend team meetings and case reviews to share updates and collaboratively address client challenges.
Conduct home visits, school meetings, and community outreach to support clients in their natural environments.
Assist clients with daily activities and life skills through modeling and providing education to promote independence. This includes medication management and budgeting as appropriate.
Maintain accurate, detailed, and timely records of all client interactions and services provided, including clinical documentation as required.
Ensure compliance with agency policies, ethical standards, and regulatory requirements.
Transport clients safely to appointments and activities as needed.
Foster cooperative relationships with staff, clients, and community partners.
Attend trainings and case presentations.
Serve on committees and participate in agency initiatives as assigned.
Perform other duties as assigned to support client goals and program needs.
Requirements
Associate's degree Required; Bachelor's degree Preferred.
Field of Study: Human Services or related
Experience in Human Services field preferred.
Must have valid driver's license, registration, current inspection sticker and insured auto.
Bilingual Spanish preferred.
Worksite address
providence, RI, 02912, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.