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Job description
Position Summary : Assesses clients' needs and eligibility for in-home services, entitlements and benefits, and manages ongoing case work and care plan management.
Principal Responsibilities :
Conduct intakes, provide accurate information and referrals.
Screen and assist clients with applications and re-certifications for entitlements and benefits
Assess clients in their home, hospital or other institutional setting as appropriate
Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans
Provide supportive counseling to clients as needed
Maintain ongoing communication with client, family members and other collaterals as appropriate
Maintain complete and accurate case notes utilizing the program's data system; prepare required documentation in case file within organizational time frames
Maintain and report on statistics according to Selfhelp standards, utilizing the program's data system and other forms of record keeping as needed.
Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner
Facilitate and assist at social, recreational and other group activities and events
Any other duties assigned.
Adhere to organization's standards by completing annual mandatory trainings in a timely manner on topics including - but not limited to - Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
Adheres to the organization's policy in regards to absenteeism and appearance and health and safety standards
Salary Range: $54,000 - $56,400 per year commensurate with experience.
Job Competencies & Minimum Qualifications : Bachelor's Degree Required.
Russian/English Speaking required
One year related experience and/or training
Working knowledge of Microsoft Office Suite and other technology
Excellent communication and listening skills
Excellent customer service skills with a focus on treating clients with respect and dignity
Able to multi-task and work independently with a great attention to detail
Filed-visits in NYC required
Working Conditions/Physical Demand Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
brooklyn, NY, 11210, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.