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Callen-Lorde Community Health Center

CASE MANAGER

bronx, NY

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About this opportunity

Callen-Lorde Community Health Center lists this CASE MANAGER opportunity in bronx, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Salary Range $28.00 - $28.00 Hourly

nPosition Type Full Time

nJob Shift Day

nEducation Level High School

nTravel Percentage None

nCategory Health Care

nDescription

nAbout Us:

nCallen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.

nOur Mission:

nCallen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.

nAbout the Role:

nThe role is responsible for reducing barriers to care by supporting patients in navigating health and social service systems. This position empowers patients with the tools, knowledge, and resources they need to advocate for themselves while serving as a critical link between patients, service providers, and community-based social services. This is a grant-funded position.

nKey Responsibilities:

nAs a Case Manager, your responsibilities will include:

nnnIdentify and help remove barriers that prevent patients from accessing timely and appropriate care.

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nnSupport patient through education, follow-up, and care coordination.

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nnEncourage and track medical and specialist appointments to ensure continuity of care.

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nnAssist patients in achieving and maintaining stable housing by connecting them with appropriate housing resources and supports.

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nnSupport public and private benefit navigation and maintenance, including referrals, renewals, and coordination with external agencies.

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nnProvide patients with education, tools, and resources that promote self-advocacy and informed decision-making.

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nnServe as a liaison between patients, service providers, and social service organizations to ensure coordinated, patient-centered care.

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n nWork Schedule:

nThis is a full-time and hybrid position.

nBenefits:

nSalary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.

nQualifications

nnnHigh school diploma or GED preferred.

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nnIn the absence of education credentials, experience in social services, case management, and/or health care will be considered.

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nnStrong computer competency, including knowledge of Electronic Medical Records, Computerized Appointment/Billing Programs and other Microsoft Office Programs.

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nnStrong customer service orientation.

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n nDesired Characteristics, Skills

nnnAbility to work independently yet be team focused.

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nnAbility to remain calm, focused, and helpful under stress.

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nnKnowledge of Microsoft office programs and utilization of these tools for scheduling and communication.

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nnStrong communication and interpersonal skills.

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nnCommitment to the mission of Callen-Lorde.

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Worksite address

bronx, NY, 10400, US

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