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Job description
Case Manager - Domestic Violence Shelter
nAlbany, NY (
nJob Type
nFull-time
nDescription
nEquinox is a non-profit human services organization in the Capital Region.
nFor more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence.
nEquinox is Albany County’s primary provider of services for victims of domestic violence. Our Domestic Violence Programs provide safety for victims of Domestic Violence, including the elderly, and offer the support, assistance and tools they need to escape abusive situations and take control of their lives. Domestic Violence Services are available to all victims and their dependent children, regardless of gender, age, ethnicity, or sexual orientation.
nPosition Summary:The Case Manager for the Domestic Violence Shelter is responsible for ensuring that each resident receives quality, comprehensive case management services in accordance with program objectives and regulatory requirements. The core duties include case management, accompaniment and liaison services, information and referral, conduct intakes, transport residents and maintain appropriate records and statistics. The Case Manager works closely with counselors and other shelter staff to provide coordinated comprehensive services to residents and will serve as the point of contact for the New York State Civil Legal Network.
nEssential Duties and Responsibilities:
nnnCompletes intake process, needs assessment and service plans with clients.
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nnDevelops safety plans with clients and updates regularly as needed.
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nnAssesses client needs and abilities, determining level of support needed to provide adequate assistance. Continually assesses each resident’s emotional, physical, & social needs while in the Shelter and adjusts service plan accordingly.
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nnAccompanies clients to DSS, community agencies, financial institutions, etc. to provide crisis intervention and ongoing assistance with other agencies as needed; advocates for clients both in person and through phone and written contact.
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nnConnects clients to all other Equinox, Inc. services and appropriate community services as needed.
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nnEnrolls or re-enrolls children of residents into school immediately upon admission. Communicate needs of children to Children's Programming Coordinator, record in case file.
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nnAssists clients in finding safe and affordable permanent housing and moving into the same.
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nnMaintains accurate case records; completes necessary paperwork and statistic requirements for the agency and funding sources.
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nnAnswers the 24-hour hotline, providing telephone counseling, information and referral, conducting shelter intakes, and scheduling counseling appointments.
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nnUtilize, model and encourages a trauma informed, strengths based, asset development approach with clients throughout the program.
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nnMaintain a teamwork approach to assist program staff to ensure a safe and clean shelter environment and provide comprehensive quality services.
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nnTakes scheduled on-call shifts at night and on weekends, consulting with on-site staff about shelter situations, screening and transporting prospective residents to the shelter and/or motel; covering residential counselor shifts in emergencies.
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nnPrepares weekly case reviews, including input from others involved in the case.
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nnDevelops and maintains good working relationships with community services. Assures that local service organizations, police departments, legal services, etc. are aware of the services provided by the shelter. May represent the agency in formal and informal groups related to domestic violence services.
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nnParticipates in staff meetings, as well as individual supervision meetings.
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nnParticipate in agency committees, events and forums as needed.
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nnServe as the point of contact for the New York State Civil Legal Network. The network requires navigators to assist victims in accessing the Civil Legal Network, and the OVS funded case managers serve as a point of contact for those network navigators.
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nnReports suspected incidents of child abuse, as required by law as a mandated reporter.
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nnActs in accordance with Equinox and Domestic Violence Services Program mission.
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nnPerforms other duties as requested for the enhancement and continuation of programming
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n nRequirements
nPhysical Requirements:
nnnAbility to negotiate stairs.
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nnAbility to lift and carry minimum of 15 lbs.
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nnAbility to handle basic facility emergencies.
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nnAbility to drive and transport clients with agency vehicles.
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n nMinimum Qualifications:
nnnHigh School Diploma or equivalent with a minimum of four years’ experience in human services.
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nnMust have a clean, valid NYS Driver License.
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n nPreferred Qualifications:
nnnAssociates’ Degree in a human service-related field preferred with a minimum of 3 years’ experience in human services OR a Bachelor’s Degree in a human service-related field preferred with a minimum of 2 years’ experience in human services.
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nnFluency in Spanish and/or an additional language.
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nnOne year case management/crisis intervention experience
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nnPrior experience working with domestic violence, sexual assault, elder abuse, human trafficking, mental health or substance abuse populations preferred.
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n nSchedule:
nnnMonday through Friday
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nnOn-Call Responsibilities
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n nWe are proud to offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Accounts, Paid Time off, paid holidays, a fantastic Employee Assistance Program through CapitalEAP, Group-Term Life Insurance, Short -Term Disability and much more!
nEquinox, Inc is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
nSalary Description
n$21.00
Worksite address
albany, NY, 12237, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.