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Job description
Case Manager - Empire State Supportive Housing Initiative (ESSHI)
nAlbany, NY (
nJob Type
nFull-time
nDescription
nEquinox is a non-profit human services organization in the Capital Region.
nFor more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence.
nEquinox is Albany County’s primary provider of services for victims of domestic violence. Our Domestic Violence Programs provide safety for victims of Domestic Violence, including the elderly, and offer the support, assistance and tools they need to escape abusive situations and take control of their lives. Domestic Violence Services are available to all victims and their dependent children, regardless of gender, age, ethnicity, or sexual orientation.
nPosition Summary:The Case Manager is responsible for Responsible for ensuring that housing residents receive quality, comprehensive case management services in accordance with ESSHI and DV program objectives and regulatory requirements. Core duties include case management, accompaniment and liaison services, information and referral, conduct intakes, transport residents and maintain appropriate records and statistics. The Case Manager works closely with property management and other DV staff to provide coordinated comprehensive services to residents.
nEssential Duties and Responsibilities:
nnnCompletes housing intake process to determine eligibility, works with property management company to secure housing unit and assists client with move into housing program
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nnAssesses client needs and abilities, determining level of support needed to provide adequate assistance.
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nnContinually assesses each client emotional, physical, & social needs while in housing and adjusts service plan accordingly
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nnAccompanies clients to DSS, community agencies, financial institutions, etc. to provide crisis intervention and ongoing assistance with other agencies as needed; advocates for clients both in person and through phone and written contact
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nnConnects clients to all other Equinox, Inc. services and appropriate community services as needed
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nnMaintains accurate case records; completes necessary paperwork and statistic requirements for the agency and funding sources
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nnAnswers the 24 hour hotline, providing telephone counseling, information and referral, conducting shelter intakes, and scheduling counseling appointments
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nnUtilize, model and encourages a trauma informed, strengths based, asset development approach with clients throughout the program
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nnMaintain a teamwork approach to ensure comprehensive quality services
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nnPrepares weekly case reviews, including input from others involved with client
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nnDevelops and maintains good working relationships with community services
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nnMay represent the agency in formal and informal groups related to domestic violence services
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nnParticipates in staff meetings, as well as individual supervision meetings
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nnParticipate in agency committees, events and forums as needed
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nnReports suspected incidents of child abuse, as required by law as a mandated reporter
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nnActs in accordance with Equinox and Domestic Violence Services Program mission
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nnAbility to model calm and cooperative behavior
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nnAbility to maintain strict client confidentiality and engage with a diverse population
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nnPerforms other duties as requested for the enhancement and continuation of programming
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n nRequirements
nPhysical Requirements:
nnnAbility to negotiate stairs
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nnAbility to lift and carry minimum of 15 lbs.
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nnAbility to handle basic facility emergencies
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nnAbility to drive and transport clients with agency vehicles
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n nMinimum Qualifications:
nnnHigh School Diploma or equivalent with a minimum of four years’ experience in human services
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nnMust have a clean, valid NYS Driver License, with access to reliable transportation
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n nPreferred Qualifications:
nnnAssociates’ Degree in a human service-related field preferred with a minimum of 3 years’ experience in human services OR a Bachelor’s Degree in a human service-related field preferred with a minimum of 2 years’ experience in human services
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nnFluency in Spanish and/or an additional language
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nnOne year case management/crisis intervention experience
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nnPrior experience working with domestic violence, sexual assault, elder abuse, human trafficking, mental health or substance abuse populations preferred
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nnKnowledge of crime victims’ compensation, state domestic violence regulations, domestic violence dynamics and DSS regulations
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n nSchedule:Monday - Friday
nWe are proud to offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Accounts, Paid Time off, paid holidays, a fantastic Employee Assistance Program through CapitalEAP, Group-Term Life Insurance, Short -Term Disability and much more!
nEquinox, Inc is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
nSalary Description
n$21.00
Worksite address
albany, NY, 12237, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.