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Mental Health America of Los Angeles

Case Manager for DMH Recovery and Mental Health Services

long beach, CA

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Job description

Personal Service Coordinator

Under the general supervision of program manager, outreach, assess and engage potential members for MHALA ISC services. Assist individuals in finding and accessing requested services through the application of intensive case management services. Assist members in transitioning to appropriate levels of care or services as needed on the bases on psychosocial rehabilitation model of treatment and services.

35 hours per week / $24.00 per hour

Engage and enroll new members. Develop a Recovery Plan with each member that identifies his/her personal needs and goals

Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc.

Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless

Transport members to appointments and on errands when appropriate

Observe members' individual and group activities both inside the program and out in the community. Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills

Devise and implement strategies for outreach to members who tend to isolate themselves

Provide timely information and feedback to program manager with regard to emergent agency, program, team or member issues.

Assist members and the team in achieving community integration, education and employment goals.

Participate in staff and community meetings and in the day-to-day operations of the program as needed

Complete program documentation and paperwork in accordance with MHALA, County Contracted Provider, and funding source standards and requirements. This includes documenting 5 hours of interventions per day with a 24-hour turnaround.

Position Requirements:

High school diploma or GED required

Minimum of one year of experience providing psychosocial rehab related services to a disabled population required

Bachelor degree in a human related field preferred

Must possess a high level of tolerance, patience, and understanding for individuals who present for services with multiple needs, issues, and problematic behavioral characteristics in a busy and unstructured work atmosphere

Must be able to demonstrate the ability to develop, nurture and maintain good community relations on behalf of the organization

Knowledgeable of the harm reduction philosophy and effective in the practice motivational interviewing

Must function well in a team-oriented approach to member services

Valid CPR certificate preferred

Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook

Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary

Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment

TB clearance and re-testing every year are conditions of continued employment

COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment

Employment verification directly from three (3) past employers within the most recent 7-year period

Worksite address

long beach, CA, 90899, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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