About this opportunity
Community Counseling and Mediation lists this Case Manager for Supportive Housing opportunity in brooklyn, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Supportive Housing Case Manager
About Us:
Community Counseling & Mediation (CCM) is committed to supporting vulnerable populations by providing comprehensive behavioral health, housing, and social services. We aim to empower individuals experiencing homelessness and related challenges to achieve stability and self-sufficiency.
Position Overview:
The Permanent Supportive Housing (PSH) Case Manager will work closely with chronically homeless adults living in a supportive housing environment. This role supports CCM’s mission by coordinating services that promote empowerment, housing retention, and overall well-being. The Case Manager will collaborate with residents, housing management, and community partners to identify client needs and connect them with resources such as mental health and substance abuse referrals, employment and financial counseling, and healthcare services.
Key Responsibilities:
Client Intake & Assessment
Conduct comprehensive assessments covering housing, mental health, substance use, medical, financial, and employment needs.
Individualized Service Planning
Develop and implement personalized service plans with clients to support their goals and housing stability.
Housing Search & Placement
Assist clients with locating permanent housing, managing applications, liaising with landlords, and facilitating move-in processes.
Ongoing Case Management
Provide consistent support through regular client check-ins, monitoring housing stability, addressing barriers, and linking clients to community resources.
Crisis Intervention
Respond promptly to crises threatening housing retention, offering emergency support and coordinating with relevant agencies.
Collaboration & Coordination
Partner with mental health providers, substance abuse counselors, healthcare professionals, and other service agencies to ensure holistic care.
Advocacy & Outreach
Advocate on behalf of clients with landlords, government entities, and community organizations to promote housing stability and access to services.
Documentation & Reporting
Maintain accurate and detailed client records, progress notes, and reports in compliance with program requirements.
Qualifications:
Master’s degree required
Bilingual in English and Spanish required
Proven experience working with individuals experiencing homelessness, especially those with complex needs such as mental illness or substance use disorders
Strong knowledge of community resources and social service systems
Excellent case management skills including assessment, individualized planning, and crisis intervention
Outstanding communication and interpersonal skills to build trust with clients and collaborate effectively with stakeholders
Ability to work both independently and as a collaborative team member
Proficient in data entry and maintaining accurate records
Experience working with diverse populations preferred
Benefits:
403(b) Retirement Plan
Health, Dental, and Vision Insurance
Flexible Spending Account
Paid Time Off
Equal Opportunity Employer:
CCM is an equal opportunity employer committed to creating a diverse environment and is proud to be an inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic under federal, state, or local laws. This policy applies to all employment practices including recruitment, hiring, promotion, compensation, and training.
How to Apply:
Interested candidates should send a cover letter and updated resume to with the subject line: “Supportive Housing Case Manager” .
Job Type: Full-time
Worksite address
brooklyn, NY, 11210, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.