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Susquehanna University

Case Manager- Homeless Services

riverhead, NY

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Job description

Bilingual Case Manager

SUS is seeking a bilingual Case Manager for our transitional shelter in Brooklyn.

Location: St. John's Place, Brooklyn, NY 11213

Preferred Qualifications:

Previous case management experience in a homeless shelter setting

Experience using the AWARDS application

Bilingual candidates are strongly encouraged to apply; Spanish, Creole, or French language skills are a plus

Essential Duties and Responsibilities:

Conduct the intake process with new clients within 24 hours of admission, including explaining resident rights and responsibilities and grievance procedures

Conduct and document psychosocial, vocational, educational, and housing assessments

Provide accurate, complete, and timely documentation of supportive services and clients' progress toward securing permanent, affordable housing

Prepare housing applications and assist clients throughout the housing application and interview process

Monitor and assess changes in clients' behavior, appearance, and overall well-being

Facilitate individual and group counseling sessions, workshops, psychoeducation, and recreational activities

Conduct room and dorm inspections to assess personal hygiene, cleanliness, and activities of daily living

Provide comprehensive case management services to an assigned caseload

Develop initial service plans and complete service plan reviews as required

Connect clients with appropriate medical, mental health, housing, and community-based supportive services

Provide crisis intervention and respond appropriately to emergency situations

Monitor medication compliance in collaboration with nursing staff

Assist with building evacuations during fire drills and emergencies

Maintain current CPR and First Aid certification

Maintain accurate, complete, and timely client records in accordance with DHS, OTDA, funder, and SUS standards

Job Requirements:

HS Diploma or GED

1-2+ years' experience with homeless population

Ability to work with a culturally diverse population

Preferred Qualifications & Skills:

Bachelor's Degree in Human Services field preferred

Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

Bilingual Spanish speaking strongly preferred

Company Overview:

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at

ID:

Worksite address

riverhead, NY, 11901, US

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