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Catholic Charities

Case Manager - Housing Stability

chicago, IL

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Job description

Case Manager - Housing Stability

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview

The Case Manager - Housing Stability determines client eligibility, conducts assessments and housing inspections, develops service plans, connects clients to resources, maintains accurate documentation, advocates for clients, collaborates with partners, and supports clients in achieving stability and self-sufficiency.

Job Responsibilities

Assess prospective clients for program eligibility through receipt of external referrals. Responsible for collecting and reviewing all documentation to determine program eligibility. Responsible for apartment inspections to ensure it is safe and meets habitability standards. Conduct comprehensive assessments to determine client needs and service eligibility. Develop, implement, and monitor individualized service plans in collaboration with clients.

Provide direct support and guidance to clients, offering emotional support and practical resources. Facilitate access to services, including housing assistance, employment training, mainstream benefits, financial aid and counseling.

Maintain accurate and timely documentation of client interactions, progress, and outcomes in compliance with CCAC policies and external requirements of regulatory bodies. Advocate for clients within the community and assist in navigating social services and resources.

Collaborate with multidisciplinary teams to coordinate services and ensure comprehensive care. Engage in outreach efforts to raise awareness of available programs and services.

Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

Kneel and move from sitting, bending, kneeling, or standing multiple times a day

Climb up and down up to 3 flights of stairs at a time

Lift, push, and pull up to 25 lbs

Other Requirements: Comply with program and/or requirements related to:

Background check

DMV check

Additional Requirements

Driver's license

Automobile insurance

Education and Experience Requirements:

Minimum

Bachelor's Degree in Arts/Sciences (BA/BS) 1-3 years relevant experience

Excellent written and verbal communication skills

Strong interpersonal skills

Ability to work effectively both independently and as part of a team

Proficiency in Microsoft Office suite

Preferred

Master's Degree (MA/MS) 3-5 years relevant experience

Prior case management experience

Spanish Proficiency (written and spoken)

Certifications and Licensure

Preferred LSW or LCSW

Worksite address

chicago, IL, 60290, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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