About this opportunity
Manatee County Clerk of Circuit Court lists this Case Manager I/Child Support Program opportunity in bradenton, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Salary: $20.04 Hourly
Location : 1115 Manatee Ave West, Bradenton, FL
Job Type: Full-Time, Full Benefits Eligible
Job Number:
Department: Child Support Program
Division: CSP
Opening Date: 09/17/2026
Closing Date: 9/24/ :59 PM Eastern
Job Summary
The Manatee Clerk's Child Support Program provides comprehensive case management including; locating parents responsible for the support of a child, establishing paternity, obtaining, enforcing and changing child support orders. This position is responsible for providing superior service to both internal and external partners of the Clerk's Office. The Case Manager I safeguards confidential information, accurately and effectively utilizes the Child Support Management system to work assigned tasks related to Child Support Program services. This is a full-time, non-supervisory position reporting to the team Supervisor.
Minimum Qualifications
High School diploma or GED
One year of recent and relevant experience that demonstrates the ability to apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment
Basic mathematical aptitude, as well as alpha and numeric filing skills are required
Computer literacy which includes, but is not limited to, proficiency in Microsoft Windows suite
Organizational Values
Along with the satisfactory performance of this job's essential functions, the employee in this position is expected to actively and consistently demonstrate the core values of the Clerk's Office.
Service to All
Everyone is my customer. From our customers to my coworkers and colleagues, excellent service is my primary goal. I will provide courteous, patient and knowledgeable service to everyone.
Integrity
I will foster the highest level of ethical conduct and promote an atmosphere of transparency, accountability and confidentiality in my actions and behavior. I will comply with all the Clerk's policies.
Respect
I will treat the office, everyone I come in contact with and myself with respect. From punctuality to dress code, I will be mindful of what my actions and my appearance communicate to others.
Communication
I will present ideas and information in a thoughtful and courteous manner and be open minded to the ideas and suggestions of others. I take responsibility to keep others fully informed of situations and information at all levels whether in writing or verbally.
Ownership
I accept responsibility for the quality, quantity and timeliness of my work. I will seek answers to issues I do not understand and I will own my behavior.
Teamwork
I hold myself and others accountable for the success of the team. I support a culture that finds solutions, rather than make excuses or place blame. I will be flexible and cooperative when faced with change.
Development
I will foster an environment of continuous improvement. I am encouraged to research, study and learn the vast workings of the Clerk's office so I can be of the most service to our customers.
Essential Functions
It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Provides excellent customer service to all in person, in email and over the phone; is approachable, helpful and personable; and answers questions knowledgeably and with patience
Communicates effectively both verbally and in written form
Interviews customers to assist and address case inquires
Interacts with Legal Services Providers, other states, employers and other business partners
Attends court to negotiate agreements, testify and facilitate court proceedings
Performs case management duties as assigned by the supervisor
Initiates and maintains a complete and accurate record, using the case management system and established division procedures
Makes decisions based on procedures, case information and documentation received
Initiates and responds to requests from external and internal business partners
Gathers information, analyzes case data and takes next appropriate action
Accurately processes incoming mail and takes the next appropriate action
Completes assigned CAMS tasks accurately and timely
Completes assigned DOR data lists
Proficiently completes financial reviews and request balance updates as needed
Facilitates the accurate distribution of collections
Perform genetic testing collection as needed
Perform location activities as needed
Successfully manages multiple competing priorities
Provides assistance to other CSP teams as needed
Regular and reliable attendance is an essential function of this job
ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS
The essential mental and physical functions listed below are required in order for an employee to be able to perform the essential functions of this position. Thinking critically; defined as reading, understanding and taking appropriate action on detailed and complex information
Ability to quickly adapt to changes
Sitting for prolonged periods of time
Repetitive actions/motion of one or both hands
Hearing ordinary conversation and office sounds
Effective listening skills
Verbal communication in person and on the phone
Written communication by hand and on PC
Bending/squatting/kneeling
Ability to lift up to 25 lbs.
The Manatee County Clerk of the Circuit Court and Comptroller's Office offers a competitive benefits package to regular, full-time employees including retirement plans, various insurances and work-life balance programs.
Our comprehensive benefits package, which is governed by policy and subject to change, includes: Retirement contribution into the Florida Retirement System (FRS)
Medical Insurance -- optional employee and dependent coverage available for purchase
Dental Insurance -- employee coverage at no cost; optional dependent coverage available for purchase
Extensive Wellness programs
Core life insurance equivalent to base pay
Core long-term disability insurance
Health care spending and dependent care spending accounts
Membership to County Fitness Center & programs
Employee Assistance Program
Voluntary supplemental insurance through AFLAC
13 paid holidays per year
3 days Earned Personal Leave per year
Vacation Leave -- 16.5 days per year, accrued at 5 hours per pay period
Additional vacation days after five years of service to the Clerk
Sick Leave -- 13 days per year, accrued at 4 hours per pay period
A paid day off for employee's birthday after one year of service
Optional participation in Florida Pre-Paid College Program
Optional participation in Deferred Compensation Programs with Voya
Direct payroll deposit at any banking institution
Free parking provided
Rewards and recognition programs
Flex time
Casual dress on Fridays
Worksite address
bradenton, FL, 34205, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.