About this opportunity
A Community of Friends lists this Case Manager I opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Type
Full-time
Description
Under the direction of a Tenant Services Supervisor Case Manager I (CM-I) is responsible for providing individual case management to formerly homeless individuals and families utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI) and Stages of Change (SoC). This framework provides the CM-I with tools that reflect best practices to motivate tenants to achieve their goals in a non-judgmental manner.
The CM-I will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals and linkages to all tenants. The CM-I will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) database.
RESPONSIBILITIES
Provide individual case management referrals and supportive services for tenants
Maintain daily and weekly contact with all tenants
Work with a diverse and marginalized tenant caseload experiencing many barriers including chronic homelessness, trauma, medical, mental health and substance use
Create and provide group supportive services to tenants
Maintain proper documentation and current case notes in a computerized database system (HMIS)
Process housing applications using the Coordinated Entry System (CES)
Provide crisis management services to support tenant housing retention, increase income and build community engagement
Provide coverage for programs which are occasionally conducted during evening and weekend hours
Collaborate with the tenant to develop individual goal plans aimed at improving overall well-being and housing stability
Responsible for reporting abuse, as a mandated reporter, which includes immediately reporting any concerns with respect to violation of a person's rights, actual and/or suspected abuse
Present tenant case reviews to the Tenant Services Supervisor on a bi-weekly basis
Transport tenants in ACOF van to various agencies such as, DMV, local health care facility, mental health clinic, or support group meeting
Work cooperatively and cohesively with other Services and Property Management Staff including participation in bi-weekly property meetings, training and emergency interventions
Requirements
To perform effectively in this position, the Case Manager-I must have:
Basic Qualifications Bachelor degree from an accredited college or university
Two (2) years case management/client advocacy services with people who have been homeless and/or have a mental illness
One (1) year experience utilizing a client tracking database system
(6) months experience utilizing evidence-based practices in a social services field
Demonstrated experience in developing and facilitating life skills groups
Proficiency with Microsoft software programs (Word, Excel, Power Point, Outlook)
Ability to provide crisis management services in challenging environments
Experience working in a setting striving towards a team-building environment
Proficiency with keyboarding skills to produce correspondence, email and reports
Communicate effectively both in verbal and written formats
Sensitivity and appreciation of diverse tenant populations as a benchmark to effectively to promote community and independent living
Proficiency with the HMIS system
Valid California driver's license
Access to a personal vehicle to be used to conduct ACOF business
Ability to meet California minimum and ACOF insurance requirement
Preferred Qualifications Bilingual (English/Spanish)
Knowledge of the Coordinated Entry System and a familiarity with the LA HAT
Basic understanding of Evidence-based case management approaches in permanent supportive housing with individuals and/or families with a mental health diagnosis
Salary Description
$22 to $26 per hour
Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.