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Oakland Livingston Human Service Agency

Case Manager II Community Health

pontiac, MI

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Job description

Job Title

FLSA: Non-Exempt/ Non Union

Job Mission: Improve health outcomes for those with HIV by facilitating access to services through eligibility determination, resources navigation, and benefits assistance. Support the Health Integrated Services department by addressing barriers to services, connecting individuals to community resources that promote health, stability and self sufficiency.

Performance Standards:

Coordinate all aspects of eligibility determination and recertification for clients in the Health Integrated Services department, including collecting and verifying required documentation, maintaining compliance with program requirements, and ensuring timely enrollment and annual renewals for high-volume caseload.

Conduct resource navigation and benefits assistance, activities, including assessing client needs, facilitating referrals, assisting with applications for public benefits and assistance programs and connecting clients to financial, food, housing, transportation, and other supportive services.

Collaborate with internal programs, healthcare providers, and community partners to coordinate services, reduce barriers to care, and increase awareness of available services through outreach and partnership activities.

Maintain accurate and timely documentation in client management and reporting systems, ensuring compliance with agency and funding source requirements.

Assist with program monitoring activities, quality improvement initiatives, data collections, audits and site visits.

Other duties as assigned.

Qualifications:

Associate's Degree or 3 years' experience providing case management for individuals in crisis required. Bachelor's Degree in Health/Human service field preferred.

Minimum of two (2) years' experience working with low-income clients and vulnerable populations is required. Experience working with HIV+ populations.

Michigan Department of Community Health Case Management Certification preferred. Must successfully complete the CHCMC within 6 months of hire date.

Minimum of two (2) experience using Microsoft applications in a Windows environment. Microsoft 365, and client management system software or similar database/data management systems.

Experience working with public benefits programs, community resources, eligibility determination process, and healthcare navigation is preferred.

Valid Driver's License; valid automobile insurance and reliable transportation to be used for work-related travel require.

Bilingual in Spanish a plus.

Physical Job Description:

Job Requirements in an 8 hour workday

Sit: 6 hours; Stand: 1 hour; Walk: 1 hour; Bend/Stoop: N/A

Movements: YES: Reach Above- reaching up into file cabinet.

Weight Carried: 26-50 lbs.- minimal carrying- moving files and file storage boxes

Weight Lifted: 26-50 lbs. - minimal lifting- moving files and file storage boxes

Worksite address

pontiac, MI, 48340, US

Who can apply

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