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South Middlesex Opportunity Council

Case Manager, LTHS

lowell, MA

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About this opportunity

South Middlesex Opportunity Council lists this Case Manager, LTHS opportunity in lowell, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Full Time

nProfessional

n193 Middlesex Street, Lowell, MA, Lowell, MA, US

nSalary: $22.00 Hourly

nSummary: Provide case management services in a program serving unaccompanied single adults experiencing homelessness with a focus on temporary housing and behavioral healthcare including harm reduction. Provide housing search and access to rental assistance programs. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits and provide group facilitation.

nWhy Work for SMOC?

nnnPaid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.

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nnEmployer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.

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nnComprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.

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nn403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.

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nnAdditional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.

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nnFlexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

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n nPrimary Responsibilities:

nnnConduct outreach activities to recruit clients through the use of referral networks and collaborative partners.

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nnEnsure all participants meet the requirements for entry into the program and that all required documentation is included in the client file.

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nnGather documents necessary for obtaining a housing voucher, application, and move-in process.

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nnUtilize and work closely with the Coordinated Entry System, including the local housing navigators and attend coordination meetings as scheduled.

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nnConduct initial service needs assessment with all clients entering the program. Develop Individual Service Plan with each participant within three days of entry into the program.

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nnMaintain a regular schedule of contact with clients actively involved in the program, both in their homes and in off-site settings.

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nnAssist clients in preparing for housing placement by helping them to obtain needed household items and by safety planning using a harm-reduction approach.

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nnMaintain appropriate files and case notes for each participant.

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nnEnsure accurate statistical data is maintained and reported monthly.

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nnOutreach to treatment programs and other community-based resources to establish contacts for client referral and keep a detailed log of all referrals.

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nnProvide crisis intervention (24hr cell phone coverage).

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nnEngage all clients by understanding and addressing their needs whether within or outside the scope of work.

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nnAttend and participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.

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nnMaintain confidentiality of the client, employee, agency information in accordance with federal and state laws and funder requirements.

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nnEnsure compliance with program/department, agency, and/or funder requirements, as well as, SMOC policies and procedures.

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nnOther duties as assigned.

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n nKnowledge and Skill Requirements:

nnnBachelor’s Degree in related field.

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nnSubstance use experience required.

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nnExcellent interpersonal and organizational skills.

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nnPrevious experience working with people experiencing homelessness preferred.

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nnMust have valid driver’s license, reliable transportation and meet insurance standards.

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n nOrganizational Relationship: Directly reports to Program Supervisor.

nPhysical Requirement: A valid driver’s license and reliable transportation. Ability to lift 15lbs and help clients to move belongings. Ability to ascend and descend stairs.

nWorking Conditions: Travel within the state will be required, As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC In various programs funded or administered through the Executive Office of Health and Human Services. A successful background check ls required.

nHybrid Work Option: Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager.

nMonday through Friday: 8:00AM - 4:00PM. Includes a 1-hour unpaid lunch break.

n35 Hours per week.

Worksite address

lowell, MA, 01856, US

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