About this opportunity
City Church For All Nations, Inc. lists this Case Manager – Maternal & Infant Outreach City Church For All Nations opportunity in bloomington, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Program: Healing Hands Downtown Hub
Reports To: Outreach Director
Position Overview
The Case Manager provides structured, goal-oriented coordination of services for pregnant and postpartum mothers and families. This role is responsible for assessing needs, developing individualized service plans, coordinating referrals, and ensuring families are connected to appropriate medical, behavioral health, housing, and social support services.
The Case Manager serves as the primary system navigator and care coordinator, ensuring that all aspects of a family’s service plan are organized, documented, and progressing toward measurable outcomes.
Key Responsibilities
Assessment & Case Planning
Conduct intake assessments to identify family strengths, needs, and risks
Develop individualized service plans with clear goals and timelines
Regularly review and update case plans based on progress and changing needs
Service Coordination & Referrals
Connect families to community resources including:
Healthcare and prenatal/postpartum care
Mental and behavioral health services
Housing and financial assistance programs
Early childhood and developmental services
Coordinate services across multiple agencies and providers
Monitoring & Compliance
Track participation and progress toward case plan goals
Ensure required documentation is completed accurately and on time
Monitor service engagement and follow-up on missed appointments or gaps in care
Collaboration & Systems Navigation
Communicate with healthcare providers, social service agencies, and program partners
Participate in multidisciplinary team meetings to review family progress
Support compliance with program, grant, or regulatory requirements
Documentation & Reporting
Maintain detailed case notes, service plans, and outcome tracking
Prepare reports for program evaluation and funding requirements
Ensure confidentiality and proper record-keeping standards
Qualifications
Bachelor’s degree in Social Work, Human Services, Psychology, or related field preferred
Experience in case management, social services, or care coordination required
Strong organizational, documentation, and systems-navigation skills
Knowledge of community resources and service networks preferred
Ability to manage multiple cases and deadlines effectively
Role Focus
Systems coordination
Formal service planning
Accountability and documentation
Cross-agency collaboration
Outcome tracking
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Worksite address
bloomington, IN, 47401, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.