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AltaPointe Health

Case Manager

mobile, AL

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About this opportunity

AltaPointe Health lists this Case Manager opportunity in mobile, Alabama. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Adult Outpatient Programs

Adult Outpatient Programs provide the least restrictive level of care where adults may receive clinical interventions aimed at decreasing existing signs and symptoms. Outpatient treatment focuses on recovery, problem resolution, symptom reduction, stabilization and/or prevention of movement to a higher level of care. Treatment varies widely and depends upon the consumer's presenting symptoms.

Case Manager Responsibilities

Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers travel to wherever consumers reside, whether that is at home, boarding homes, or other community based living to provide monitoring, when working with children they would be going to the schools as well. The primary role of the case manager is to increase psychological adjustment for the consumer by empowering the consumers and sometimes family members with information, education and support in order to follow through once case management ends.

Primary Job Functions:

Clinical Responsibilities

Maintains caseload effectively, processing referrals in a timely manner and participates in assessment unit intake process as appropriate and requested.

Conducts a (FNA) Functional Needs Assessment on each referral or identified patient

Consults with Care Coordinator to explore any existing medical needs

Comply with completing goals to be achieved, creates, and maintains an (ISP) Individualized Service Plan within 30 days of contact

Provides appropriate linkage to community resources

Coordinates implementation of internal services as appropriate

Maintains an itemized list of resources being utilized for each patient and regularly monitors to ensure the service is still needed and/or appropriately meeting their needs

Collaborates with Benefits Specialist, Representative payee, Transporter/Shopper, (BLS) Basic Living Skills instructors, etc

Effectively collaborates with the treatment team members and regularly provides feedback on the patient's status

Evaluates the patient for discharge planning

Comply with the Chapter 106 Medicaid Standards

Supervision and Consultation

Seeks clinical supervision and consultation as needed

Accepts and employs suggestions for improvement

Actively works to enhance care management skills

Clinical Record Keeping

Documents in a timely fashion per Altapointe policy

Documents appropriate, complete and comprehensive assessments

Documents measurable and specific goals in the (ISP) Individualized Service Plan

Documents in clear and concise manner, types of patient problems, ISP goals addressed and services provided in direct service record

Documents case disposition, case closings, follow-up and referrals

Courteous and respectful attitudes towards patients, visitors and co-workers:

Treatments patients with care, dignity and respect

Respects patient's privacy and confidentiality

Is pleasant and cooperative with others

Personal values don't inhibit ability to relate and care for others

Is sensitive to the patient's needs, expectations and individual differences

Caseload Management

Effectively manages caseload based on patient's needs

Make frequent contacts with patients

Meets Altapointe productivity standards

Administrative and other Related Duties as Assigned

Actively participates in Performance Improvement activities

Actively participates in Altapointe committees as required

Follows Altapointe policies and procedures

Attends to required in-service training and other workshops

Physical Requirements

Frequent standing, sitting, and walking which are in bursts of 5 to 10 minutes.

There are times when this can be extended to pacing with the consumer (time could be undetermined) and at times sitting and standing can be extended with the employee having the ability to change positions as permitted by the observance and behavior of the consumer at that time.

Occasional forward bending from the hips while kneeling to reach to the side.

Occasional need to be able to assume a full squat/lunge from a standing position.

Occasional need to maintain back extension while being on stomach with one's own body weight on hips and legs. This position is maintained for several minutes.

Occasionally, be able to put one's own body weight on one knee and one elbow on the same side of one's body.

Occasionally, be able to kneel and reach to same side toward the floor.

Lift up to 10 pounds occasionally during shift.

Strong grasp is needed to use keys to open doors throughout the facility, and to maintain constant contact with a consumer during a take down procedure or with other hold techniques.

Pushing/pulling force up to 25 pounds occasionally during a shift.

Qualifications

Bachelor's degree in a mental health discipline. Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record.

Knowledge in mental health service provision, outlined below, to be attained within six (6) months of employment:

Knowledge of psychiatric disorders in the adult population

Knowledge of developmental disabilities and substance use in the adult population

Knowledge of cultural diversity

Knowledge of behavioral management and crisis intervention

Knowledge of available community resources and internal services

Certified by the Alabama State Department of Mental Health to provide adult case management services

Worksite address

mobile, AL, 36624, US

Who can apply

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