About this opportunity
Holon Health lists this Case Manager - New Mexico opportunity in grants, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join Our Team at Holon Health
Be Part of Something Radically Different
At Holon Health, we don't do "business as usual." We're a trailblazing healthcare startup reimagining what it means to care—for our clients and our people. We provide whole-person care to justice-involved individuals living with Substance Use Disorder (SUD) and we do it with deep compassion, community wisdom, and an unshakable belief in second chances.
Our approach throws out the playbook. We integrate medical, behavioral, and social care. We prioritize prevention and recovery. We treat clients like people, not checkboxes. And just as importantly, we know that our team can only care for others if they're cared for themselves. That's why we lead with flexibility, trust, and a culture built on well-being, inclusion, and respect. If you're energized by meaningful work and want to feel good about how you spend your days, read on.
Position Summary
Holon Health is seeking a compassionate and highly organized Case Manager to join our collaborative care team. The Case Manager will play a crucial role in proactively monitoring client progress, ensuring adherence to treatment plans, and providing ongoing support to facilitate positive treatment outcomes. This role also coordinates closely with Justice Liaisons from health plans and with facility managers at correctional sites to schedule both in person and telehealth appointments. This position offers a unique opportunity to make a significant impact on the lives of individuals in recovery and contribute to a patient centered, integrated care model.
Schedule & Location
This is a hybrid role based in New Mexico, roughly 80 percent remote and 20 percent in person, supporting facilities in Springer, Los Lunas, and Grants. Candidates based in Albuquerque are preferred. Hours will typically be 40 per week with some flexibility around when those hours occur. Mileage will be provided for on site visits, with the possibility of transitioning to a car allowance in the future.
What You'll Do
Actively review client activity within the program, including drug test results, system logins and lesson completion rates, and appointment attendance and adherence
Monitor client progress against their individualized treatment plan
Identify any deviations from the plan and collaborate with the clinical team to develop appropriate interventions
Identify potential barriers to client engagement and proactively address them with the client
Verify client insurance coverage and eligibility for treatment services
Coordinate with Justice Liaisons from health plans and facility managers to schedule and manage in person and telehealth appointments at correctional facilities
Coordinate client appointments with providers, including scheduling and rescheduling as needed
Provide support to the clinical team when follow up with clients is needed
Assist clients with identifying and accessing necessary community resources and referrals, such as housing, transportation, and employment
Coordinate referrals with external agencies and providers
Assist clients with troubleshooting technical issues related to our proprietary technology platform
Provide guidance on navigating the platform and accessing program resources
Respond promptly to client inquiries and concerns
Provide ongoing support and encouragement to clients throughout their treatment journey
Requirements
What You Bring to the Table
Strong organizational and relationship building skills, with the ability to coordinate effectively across health plan Justice Liaisons and facility managers
Outstanding communication and interpersonal skills to engage with individuals from diverse backgrounds in a judgment free and culturally sensitive manner
Exceptional organizational and time management skills
Ability to conduct concise yet supportive phone conversations
An understanding of the community served, the justice system, and community connectedness
A strong understanding of the healthcare system, including medical insurance
Ability and willingness to provide emotional support, encouragement, and motivation to clients
Written and oral fluency in English and Spanish is preferred
Strong computer skills; prior experience using an EHR/EMR strongly preferred
Strong level of confidentiality due to the sensitivity of materials and information handled
Ability to work independently, be self directed and flexible, and perform functions with minimal supervision
Reliable transportation and willingness to travel on site to facilities in Springer, Los Lunas, and Grants
Education & Experience
High school graduate or equivalent required; associate degree preferred.
1-3 years of experience working in a behavioral health setting preferred.
The Holon Way
We're not just building a better model of care—we're building a better workplace. That means:
Unlimited PTO (we mean it)
Remote-first culture with connection baked in
Full suite of benefits, including health, dental, vision, life, and disability
401(k) with company match
Space for self-care, because you can't pour from an empty cup
Room to grow in a high-impact, mission-driven startup
A team that celebrates wins, learns from losses, and has your back
Our Commitment to DE&I
Diversity, equity and inclusion aren't buzzwords here: they're the foundation. We embrace the full spectrum of human experience and are proud to be an equal opportunity employer. If you're passionate about our mission but don't meet every qualification, we still encourage you to apply.
Ready to do work that matters, on a team that sees you?
Worksite address
grants, NM, 87020, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.