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Volunteers

Case Manager (Part Time)

ithaca, NY

Check who can apply and the requirements below before continuing.

About this opportunity

Volunteers lists this Case Manager (Part Time) opportunity in ithaca, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Salary Range $28.00 - $30.00 Hourly

nPosition Type Part Time

nTravel Percentage Negligible

nDescription

nPosition Title: Ithaca Shelter Case Manager

nReports to: Program Manager-Ithaca

nPosition Summary The Case Manager works directly with residents of the single adult emergency shelter to support them in developing individualized goals and successfully transitioning from homelessness to permanent housing. This role emphasizes person-centered, strengths-based, and trauma-informed care practices, ensuring that all services are delivered with dignity, respect, and in accordance with agency guidelines and professional standards in the social work field.

nEssential Duties and Responsibilities

nnnComplete intake assessments and develop individualized service plans for each resident within 48 hours of shelter entry, using a trauma-informed and strengths-based approach.

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nnReview intake applications, screenings, and program orientations to ensure eligibility and appropriateness for the shelter.

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nnProvide crisis intervention and ongoing support to help residents stabilize and address barriers to housing.

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nnCreate transition plans to help residents identify and secure safe, affordable, permanent housing.

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nnRefer residents to medical, mental health, substance use treatment, employment, and other supportive services as appropriate.

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nnAssist residents in obtaining identification, public benefits, and documentation required to access housing and supportive programs.

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nnSupport residents by maintaining a safe, welcoming, and inclusive shelter environment guided by trauma-informed and harm-reduction practices.

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nnConduct regular one-on-one meetings with residents to monitor progress, adjust service plans, and provide emotional and practical support.

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nnFacilitate life skills workshops, community meetings, and group activities that promote independence, resilience, and stability.

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nnProvide job readiness assistance, including resume support, referrals to training programs, and employment search assistance when appropriate.

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nnTransport residents to essential appointments when necessary.

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nnBuild and maintain strong working relationships with landlords, housing providers, and partner agencies to expand housing opportunities and resources.

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nnMaintain accurate case notes, records, and documentation in compliance with agency and funder requirements.

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nnEnter data into the Homeless Management Information System (HMIS) in a timely and accurate manner.

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nnCommunicate resident progress, concerns, and outcomes to the Shelter Manager.

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nnParticipate in weekly case conferences and interdisciplinary team meetings.

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nnPerform other duties as assigned by the supervisor.

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n nQUALIFICATIONS

nnnBachelor’s degree in human services or social work or equivalent

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nn2 years of case management experience with homeless individuals

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nnWorking knowledge of Department of Human Services (DHS) and Housing & Urban Development (HUD) guidelines.

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nnMust obtain First Aid & CPR certification with ninety days of hire

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nnProficient with computers and Microsoft Office

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nnClean, valid NYS Driver’s License.

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n nPHYSICAL REQUIREMENTS:

nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

nPerforming the duties of this job requires occasional walking and standing in and around the office and /or residential setting. Employee must be able to occasionally lift loads of 30 pounds without assistance. Employee must remain attentive to their surroundings.

nWORKING CONDITIONS:

nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

nThe majority of essential duties are performed indoors, in an office/dorm style environment.

nRESPONSIBILITY OF OTHERS:

nThe employee has no direct responsibility/supervision of other staff but is responsible for individuals that are receiving services.

nLIMITATIONS AND DISCLAIMER:

nThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

nEmployees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

nRequirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

nThe Volunteers of America of Western New York is an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform substance abuse testing as needed.

Worksite address

ithaca, NY, 14851, US

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