About this opportunity
South Middlesex Opportunity Council lists this Case Manager, Resident Support opportunity in framingham, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Full Time
nProfessional
n7 Bishop Street, Framingham, MA, Framingham, MA, US
nSalary: $21.00 Hourly
nSummary: Working as part of the regional team, provide brief assessment, information and referral opportunities to assigned residents who need short-term or limited supportive services to maintain their housing placement and enhance self-sufficiency. Provide case management services to assigned clients residing in supportive (sober) and permanent housing including completion of Individualized Service Plans (ISP). On-call and after-hour coverage will be required.
nWhy Work for SMOC?
nnnPaid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
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nnEmployer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
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nnComprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
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nn403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
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nnAdditional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
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nnFlexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
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n nPrimary Responsibilities:
nnnProvide triage case management services for clients residing in assigned properties, including assessment, referrals and service linkages based on identified needs.
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nnConduct time limited follow up and support as the client accesses the new services and initiates action plans for change.
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nnEstablish an Individualized Service Plan with required individuals and as needed.
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nnProvide related information and referrals to community based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing.
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nnParticipate fully as part of the Opportunity Center team, attending all team meetings and participate in service planning discussions and decision-making.
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nnWork with each tenant to identify the problem area in a non-judgmental way and help identify strategies to address the problem behavior or need area.
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nnSupport tenants in financial literacy and planning through educational workshops and information/referral.
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nnMaintain up to date case notes, telephone contact log and referrals to community based services. Enter all client data into the required database(s) on a daily basis.
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nnUnder the supervision of the Supportive Service Manager, work collaboratively with the Property Managers and management team to effectively coordinate service delivery among the various properties.
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nnAssist the Property Manager, to ensure operational readiness for new properties.
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nnPartnering with the Property Manager, ensure that all necessary funder and other reports are completed and submitted in a timely manner.
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nnEngage all clients by understanding and addressing their needs whether within or outside the scope of work.
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nnAttend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
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nnMaintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
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nnEnsure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
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nnOther duties as assigned.
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n nKnowledge and Skill Requirements:
nnnBachelor's Degree or a minimum of CDAC and 3 years experience in related field.
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nnMinimum one year assessment, advocacy, and case management skills.
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nnSensitivity to low-income people of diverse backgrounds.
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nnExcellent listening skills.
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nnAbility to work independently.
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nnGood written and verbal communication skills.
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nnBi-lingual preferred.
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nnMust have valid driver’s license, reliable transportation and meet insurance standards.
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n nOrganizational Relationship: Directly reports to Support Services Manager. Direct reports of this position are None.
nPhysical Requirement: Must be able to stand for extended periods of time. Must be able to lift 50 pounds.
nWorking Conditions: As part of the responsibilities of this position, the Case Manager, Resident Support will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
nMonday through Friday: 3:00PM - 11:00PM. Includes a 1-hour unpaid meal break.
n35 Hours per week.
Worksite address
framingham, MA, 01704, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.