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Job description
Maximus is seeking a dedicated Case Manager to join our OC CalWorks team! This role is essential in fostering strong client relationships, ensuring compliance with program regulations, and assisting clients throughout the application process to access vital services.
nThe OC CalWorks Program is dedicated to assisting families in achieving self-sufficiency through comprehensive support services. We strive to empower individuals by providing resources, guidance, and a supportive environment.
n**This is an on-site position, located in one of the offices in Anaheim, Santa Ana or Laguna Hills **
nWhy Maximus?
nnn?? Competitive Compensation - Quarterly bonuses based on performance included!
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nn??? Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
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nn?? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
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nn??? Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
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nn?? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
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nn?? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
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nn?? Tuition Reimbursement - Invest in your ongoing education and development.
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nn?? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
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nn?? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
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nn?? Professional Development Opportunities - Participate in training programs, workshops, and conferences.
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n nEssential Duties and Responsibilities:
nnnCultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
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nnRegularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
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nnDemonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
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nnAssist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
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nnConduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
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nnCollaborate with team members to provide expertise and support in resolving participant issues effectively.
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nnMaintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
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nnShare updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
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nnIdentify and communicate barriers hindering customer engagement with the Provider, informing project staff promptly.
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nnPerform additional duties as directed by leadership to support program objectives.
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n n'- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
nnnRegularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
n
nnDemonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
n
nnAssist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
n
nnConduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
n
nnCollaborate with team members to provide expertise and support in resolving participant issues effectively.
n
nnMaintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
n
nnShare updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
n
nnIdentify and communicate barriers hindering customer engagement with the Provider, informing project staff promptly.
n
nnPerform additional duties as directed by leadership to support program objectives.
n
n nMinimum Requirements
n'- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
n'- Bachelor's degree in human services, social work, or related field from an accredited college or university preferred- A genuine passion for serving the community and making a positive impact
nnnComfortable using computers and standard office tools in day-to-day work
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nnEnjoys collaborating with others and thrives in a fast-paced, team-oriented environment
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nnPreferred bilingual languages (Spanish, Arabic and Farsi)
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nnWilling to commit to 4 weeks of on-site training in our Anaheim office
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nnWilling to travel to alternate offices in Santa Ana or Laguna Hills at least once per week during training period for job shadowing
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n nMaximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
nMinimum Salary
n$24.5
nMaximum Salary
n$25
Worksite address
santa ana, CA, 92725, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.