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First Step

Case Manager

sarasota, FL

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About this opportunity

First Step lists this Case Manager opportunity in sarasota, Florida. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Position Summary: Identifies client's needs by assessing client situation and availability of resources

Educational Requirements: High school diploma or equivalent with counseling experience and/or college course work in psychology or related field

Special Skills: Basic knowledge of substance abuse treatment; working knowledge of community resources; advocating skills; strong people skills to provide excellent internal and external customer service

Position Duties:

Coordinates planning services available to client by interviewing client, assessing needs and goals of client, assisting client in completing applications; link service system to client to meet and obtain basic human needs; arranges for appropriate transportation.

Educates client by explaining program requirements, options, interpretations, and determinations.

Monitors service delivery by follow-up interviews with client and/or provider source.

Provides emergency/crisis intervention services by referring client to other appropriate programs.

Maintains client records by documenting client's situation and client's own actions; accurately completes required paperwork procedures.

Complies with federal, state and local legal requirements by studying existing and new legislation; informing management of needed actions.

Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.

Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation.

Worksite address

sarasota, FL, 34243, US

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