About this opportunity
Southwest Youth and Family Services lists this Case Manager opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Case Management Program
Case Management, a program of SWYFS, will provide systems navigation and trauma intervention activities for young people of color who have experienced racial profiling, racial bias, and either personally experienced or witnessed prejudice and bias in the legal system, maltreatment, and police brutality toward friends, family, and community members of color.
The Case Manager will establish supportive, consistent relationships with young people, enroll them in case management, and create Individualized Service Plans (ISPs) with goals that are informed by the voices and choices of the young people served. ISPs help young people clearly identify their short and long-term goals, the steps they need to take to accomplish those goals, and the barriers they need to address to be successful.
The focus population for this position is people of Black/African American/African Descent.
Essential Functions:
Program Implementation
Develop/implement appropriate goals and objectives using Individual Service Plans
Maintain an active caseload of 15-20 participants each, follow-up with them regularly, provide support and resources, and monitor their progress towards ISP goals.
Meet with participants weekly and conduct formal ISP reviews with participants every 90 days.
Removes barriers and empowers participants to take control of their lives through building self-confidence, identifying and achieving personal goals, and connecting participants to available resources.
Advocate for young adult and work with community/educational/support service agencies to overcome access barriers
Support young people to develop their voice and advocate for themselves in mainstream systems.
Provide in-depth systems navigation including education, immigration, legal, public benefits enrollment, housing, utilities, employment systems navigation, and basic and emergency assistance.
Coordinate and facilitate support group as needed, including Aggression Replacement Training
Collaborate with other case managers as needed
Maintain client confidentiality.
Use standardized forms for intake and assessment to enroll young adult
Provide age and culturally competent services
Assist with tracking and monitoring timelines to meet Young Adult Initiative reporting deadlines
Coordinate and collaborate with network-identified agencies, as necessary, to ensure youth are actively engaged in programs
Develop and maintain working relationships with participating programs to ensure successful referrals and communicating with direct service
Attend community meetings, case management meetings, and other meetings as needed
Maintain cooperative working relationships with educational, social, legal, and health service agencies
Maintain contact with youth to identify additional needs or barriers to service access; to provide support and encouragement; and to follow up to ensure connection with program.
Documentation and Performance
Maintain compliance with documentation with the agency's client database, ensuring all interactions are logged within 24 hours.
Meet regularly with the Case Management team to coordinate services provided.
Attend the monthly City of Seattle meeting
Attend weekly case consultation and/or team meetings.
Perform other duties as assigned by the Case Management Program Manager.
Requirements
Minimum Qualifications
Experience working effectively with diverse populations
Experience providing referral, advocacy & case management services
Valid WA State Driver's license, proof of insurance and reliable transportation
Clear driving record with no more than two moving violations in the last three years
BA Preferred or equivalent work experience
Computer skills required
Must be willing to complete a Background Check and Fingerprinting
Demonstrated ability to communicate in writing and verbally
Demonstrated ability providing community outreach
Demonstrated ability to utilize time management techniques to organize and prioritize
Ability to be flexible and adapt to programming change
Work evenings & weekends as needed
Other Requirements
Maintain client confidentiality
Provide age and culturally competent services
Ability to meet deadlines
Attend weekly case consultation and/or team meetings
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods sitting at a desk and working on a computer.
Frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stoop, kneel and crouch
Must be able to lift up to 15 pounds at times.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Worksite address
seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.