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Southwest Youth & Family Services

Case Manager

seattle, WA

Check who can apply and the requirements below before continuing.

About this opportunity

Southwest Youth & Family Services lists this Case Manager opportunity in seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Case Management , a program of SWYFS, will provide systems navigation and trauma intervention activities for young people of color who have experienced racial profiling, racial bias, and either personally experienced or witnessed prejudice and bias in the legal system, maltreatment, and police brutality toward friends, family, and community members of color.

The Case Manager will establish supportive, consistent relationships with young people, enroll them in case management, and create Individualized Service Plans (ISPs) with goals that are informed by the voices and choices of the young people served. ISPs help young people clearly identify their short and long-term goals, the steps they need to take to accomplish those goals, and the barriers they need to address to be successful.

The focus population for this position is people of Black/African American/African Descent.

Essential Functions:

Program Implementation

Develop/implement appropriate goals and objectives using Individual Service Plans

Maintain an active caseload of 15-20 participants each, follow-up with them regularly, provide support and resources, and monitor their progress towards ISP goals.

Meet with participants weekly and conduct formal ISP reviews with participants every 90 days.

Removes barriers and empowers participants to take control of their lives through building self-confidence, identifying and achieving personal goals, and connecting participants to available resources.

Advocate for young adult and work with community/educational/support service agencies to overcome access barriers

Support young people to develop their voice and advocate for themselves in mainstream systems.

Provide in-depth systems navigation including education, immigration, legal, public benefits enrollment, housing, utilities, employment systems navigation, and basic and emergency assistance.

Coordinate and facilitate support group as needed, including Aggression Replacement Training

Collaborate with other case managers as needed

Maintain client confidentiality.

Use standardized forms for intake and assessment to enroll young adult

Provide age and culturally competent services

Assist with tracking and monitoring timelines to meet Young Adult Initiative reporting deadlines

Coordinate and collaborate with network-identified agencies, as necessary, to ensure youth are actively engaged in programs

Develop and maintain working relationships with participating programs to ensure successful referrals and communicating with direct service

Attend community meetings, case management meetings, and other meetings as needed

Maintain cooperative working relationships with educational, social, legal, and health service agencies

Maintain contact with youth to identify additional needs or barriers to service access; to provide support and encouragement; and to follow up to ensure connection with program.

Documentation and Performance Maintain compliance with documentation with the agency's client database, ensuring all interactions are logged within 24 hours.

Meet regularly with the Case Management team to coordinate services provided.

Attend the monthly City of Seattle meeting

Attend weekly case consultation and/or team meetings.

Perform other duties as assigned by the Case Management Program Manager.

Requirements

Minimum Qualifications Experience working effectively with diverse populations

Experience providing referral, advocacy & case management services

Valid WA State Driver's license, proof of insurance and reliable transportation

Clear driving record with no more than two moving violations in the last three years

BA Preferred or equivalent work experience

Computer skills required

Must be willing to complete a Background Check and Fingerprinting

Demonstrated ability to communicate in writing and verbally

Demonstrated ability providing community outreach

Demonstrated ability to utilize time management techniques to organize and prioritize

Ability to be flexible and adapt to programming change

Work evenings & weekends as needed

Other Requirements Maintain client confidentiality

Provide age and culturally competent services

Ability to meet deadlines

Attend weekly case consultation and/or team meetings

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Prolonged periods sitting at a desk and working on a computer.

Frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stoop, kneel and crouch

Must be able to lift up to 15 pounds at times.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary Description

$28 to $32 per hour

Worksite address

seattle, WA, 98127, US

Who can apply

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