About this opportunity
Center For Veterans Issues lists this Case Manager - SSVF opportunity in marathon city, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Purpose
The Case Manager plays a vital role in empowering Veterans and their families to achieve stability and independence. Through comprehensive case management, financial guidance, and hands-on support, the Case Manager helps ensure that Veterans experiencing housing crises and homelessness are quickly and successfully rehoused. This role is at the heart of creating hope, security, and lasting positive change in the lives of those who have served.
Key Responsibilities
Case Management & Client Support
Deliver case management & supportive services to homeless Veterans; maintain accurate case files
Determine participant service needs
Develop Housing Identification and Stability Plans
Develop and monitor Single Coordinated Care Plans
Execute participation agreements with participants
Create discharge plans with referral options
Housing Stability & Counseling
Provide housing stability counseling, including awareness and referral to rental, rent subsidy, and housing assistance programs
Educate participants on supportive services and client rights, including fair housing, landlord-tenant laws, lease terms, rent delinquency, home maintenance, and financial management
Referrals & Service Linkages
Make program referrals and establish linkages with appropriate agencies, including: VA services and programs
Provide linkages to Local shelters, GPD, and safe havens
County Veteran Service Officers to inquire about VA benefits
Local Veteran Agencies & non-profit organizations
Vocational and rehabilitation counseling
Employment, training, and educational assistance
Healthcare and childcare services
Protective payee and legal services
Transportation assistance
Daily living, emergency, and direct financial assistance
Financial Counseling & Assistance
Provide financial counseling and assist participants in developing personal budgets
Request temporary financial assistance after Area Manager/Director approval
Documentation & Compliance
Maintain accurate, timely file records of client assessments, contacts, progress, and HMIS entries
Outreach
Attend local CoC meetings and applicable CoC sub-committee meetings
Represent the organization's SSVF Program at community events, networking opportunities, and public meetings
Build partnerships with local organizations, both veteran and community-based
Other duties as requested or assigned
Key Performance Indicators
100% of participants have updated Housing and Coordinated Care Plans within 30 days of intake
100% of case files and participant documentation are complete and accurate in HMIS
80% of participants meet housing stability goals within the planned timeframe
90% of participants are connected to at least one resource within 30 days of intake
85% of participants develop and follow a personal budget plan
100% of client records updated within 48 hours of service delivery
Zero compliance issues identified in internal or external audits
Qualifications
A bachelors degree in social services is required.
Minimum two years of experience in case management, life skills, as well as conducting assessments and counseling services
An associate's degree with 4-5 years of experience in case management, life skills, as well as conducting assessment and counseling services, is acceptable
Experience providing services to veterans is strongly preferred
Experience delivering services to SUD, COD, or homeless populations is also preferred
Valid Wisconsin Driver's License in good standing and current/valid auto insurance
Other Skills & Abilities
Ability to effectively communicate clearly and concisely in both oral and written formats
High levels of professionalism with different stakeholders
Skill in public relations and partnering practices
Knowledge of the veteran recovery community and issues
Must be flexible, maintain composure in difficult situations, and have a sense of humor
Ability to relate to and interact with individuals from diverse cultural backgrounds
Maintain confidentiality of written and verbal information
Assist registered sex offenders and those with a history of violent crimes
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.