About this opportunity
Hamilton Families lists this Case Manager- Stability - Bilingual opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Case Manager, Stability
At Hamilton Families, our mission is to end family homelessness in the San Francisco Bay Area. Since 1985, we have been meeting the most urgent needs of unhoused families in our community. Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area. At Hamilton Families, we believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here. We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and nonrecurring, and where all people and families have a safe and stable place to live. We foster an inclusive environment where diverse perspectives are valued and contribute to our collective success. Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive.
What You'll Do
We're excited to be adding a Case Manager, Stability, to our growing team! This is an engaging and rewarding opportunity that plays an integral role within the organization. We are looking for someone who is passionate about working with our participants and contributing to the fight against homelessness. This position requires the individual to be bilingual in Spanish in order to better serve our community. The Case Manager, Stability, will report directly to the Shelter Coordinator and be part of the Housing Solutions team. This position provides case management to families in the rental subsidy program using various service models. This involves documenting services in real-time, maintaining electronic case records, and collecting monthly compliance reports.
What Your Day Looks Like
Provide home-based support to around 20 families, including goal setting, housing advocacy, and connecting them to resources for budgeting, employment, legal support, and more
Assess participants' needs and challenges, such as employment status or mental health, and connect them to appropriate resources
Assist families in setting and reaching housing goals, manage necessary documentation, and address related concerns
Check in with participants who have completed the program to ensure continued progress
Foster self-sufficiency and maintain professional boundaries using various service models
Collaborate with internal teams, and external partners to address housing issues and support participants
Maintain accurate records and adhere to confidentiality documentation standards
Address resource needs in specific areas and help organize community events such as Holiday celebrations and Back-to-School activities
Partner on departmental projects as needed
Advocate for our services and represent Hamilton Families at community and collaborative meetings
What Makes You Successful in This Role
Ability to work and collaborate with a diverse group of people on projects and making decisions for the benefit of our participants
Familiarity with case management databases or customer service platforms
Highly organized, self-motivated, and capable of working independently to meet goals
Demonstrated ability to exercise appropriate judgement and uphold policies and procedures
Skilled in documentation, reporting, and maintaining confidentiality
What You Bring
1+ years of experience in social work, psychology, human services setting or related field
A background in working with nonprofit organizations, social services organizations, or community-based programs
Familiarity with Bay Area resources for low-income families
Bilingual abilities, especially in Spanish
Highly proficient in Microsoft Office Suite, Salesforce, and other software
Ability to travel locally and long distance to meet with vendors and participants
We encourage applicants to apply even if they feel they do not meet all the listed criteria. We value diverse perspectives and believe in the potential for growth and development within our team. Your unique skills and experiences may be exactly what we need to succeed together.
Why Choose Us
Our commitment to welcome all individuals creates a richness of viewpoints and keen ability to challenge established thinking
Enjoy excellent medical, dental, and vision coverage
Employer matched 403(b) retirement plan
Wellness and commuter benefit programs
Paid time off and holidays
Our Values
Resourceful
Helpful/ "Yes, And"
Growth Mindset
Data Informed
EDI: Equitable, Diverse, and Inclusive
Compensation Range: $28.00 per hour + $1.50 per hour premium for bilingual speakers
Position Type: Full-time, Non-Exempt
Union Representation: Yes
Schedule: Monday – Friday, 9:00am – 5:30pm
Location: 2567 Mission Street, San Francisco, CA 94110 + Fieldwork
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Hamilton Families is proud to be an Equal Employment Opportunity employer. Equity, diversity, and inclusion are central to our organization. We actively seek and prioritize diversity in our teams. We welcome applications from people with a variety of backgrounds and ages, including people of color, candidates with lived experiences, candidates in the LGBTQ+ community, and candidates who identify personally at any part of the gender spectrum. Additionally, we are committed to working with and providing reasonable accommodations to individuals with disabilities.
Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.