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Job description
Pay or shift range: $23.36 USD to $24.74 USD
nThe estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
nDescription
nSummary:
nStreetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, Case managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). This position will focus on providing support and services to LGBT youth. Services provided include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. The Case manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents.
nResponsibilities:
nnnLearn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
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nnEngagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect)
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nnIntake and assessment for individuals seeking assistance and screen for housing eligibility
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nnProvide case management to a caseload of LGBTQ youth
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nnAssist Youth in applying to Supportive housing and other permanent housing options
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nnCoordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing
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nnProvide ongoing support to youth in housing following exit of shelter/drop-in. Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs
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nnEnrollment of clients for Public Assistance & Food-stamps
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nnCoordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits
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nnCompletion of application for SSI for youth who are eligible
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nnComplete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI
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nnEscort homeless youth to appropriate services and provide transportation as part of case plan
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nnFacilitate LGBTQ support group, plan outings and socialization events for the LGBTQ youth
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nnConduct surveys with LGBTQ youth to assess program’s progress meeting objectives; Triage counseling; Mediation for internal conflicts
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nnSupport Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest)
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nnProvide supportive and crisis intervention counseling utilizing a traum based intervention (ARC) for youth with more complex mental health needs and challenges.
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nnCollaborate and coordinate with on- site mental health providers to ensure clients access to care.
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nnAdvocacy on behalf of under 18-year-old clients for Administration for Children’s Services support
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nnStreet outreach to homeless and street involved young people, as assigned
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nnFacilitate Drop-in presentations related to aftercare and independent living skills
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nnPreparation of case records, prepare monthly and quarterly statistical reports
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nnMaintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone.
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nnParticipate at staff trainings, staff meetings and staff group process workshops & clinical case conferencing; Participate in weekly supervision.
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n nSecondary Job Functions:
nnnPetty Cash reconciliation
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nnIdentification of new resources appropriate for population
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nnProvide wellness and recreational (engagement) activities
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nnCoordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers
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nnManage events in the Drop-In Center, Monitor entrance to the program, oversee concrete support to clients, provide transportation to NYC Runaway and Homeless Youth Programs and/or oversee meal preparation
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n nInteracts with:
nnnAll Streetwork program sites and staff
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nnAll internal Safe Horizon programs and departments that can comprehensively support the client and case plan
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nnAll external agencies and organizations that can provide appropriate services to the client
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n nQualifications:
nnnExperience working in a social services setting, OR
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nnPersonal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards.
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nnExperience working with youth who have Co-occurring Disorders
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nnBachelor’s Degree, creative arts, liberal studies or relevant experience related to working with youth or working in social service settings with target population.
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n nDesirable:
nnnExperience in implementing Evidence Based Interventions in trauma informed care in work with youth.
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nnAt least 1 year working with the homeless population, youth, or harm reduction
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n nKnowledge and Skills:
nRequired:
nnnCompassionate approach to others and openness to new ideas
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nnDynamic energy, able to multi-task and negotiate multiple demands on attention
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nnNon-judgmental approach and ability to empathize with others
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nnClear and concise verbal and written communication skill, excellent interpersonal and organizational skills
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nnGenuine interest in working with disenfranchised youth and young adults
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n nDesirable:
nnnUnderstanding of harm reduction perspective
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nnDemonstrate the ability to work independently
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n nOther:
nnBasic understanding of computer and systems for managing case records
n nIf hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
nAmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
nTechnology Statement:
nApplicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
nPlease follow this link to view complete EEO Law and complaint filing information:
n nKnow Your Rights: Workplace discrimination is illegal.
nHiring Range: $23.36 - 24.74 Hourly
nFull-time Hours: 35 Hours per weekFull-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
nSafe Horizon was named one of City & State New York Top Workplaces of 2025
nQualifications
nSkills
nPreferred
nnnResource Coordination: Novice
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nnInterpersonal: Novice
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nnComputer Skills: Novice
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n nBehaviors
nPreferred
nnDedicated: Devoted to a task or purpose with loyalty or integrity
n nMotivations
nPreferred
nnAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
n nExperience
nPreferred
nnnExperience working with youth who have Co-occurring Disorders
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nnExperience working in a social services setting
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n nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.