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Job description
Case Manager/ Success Coach
Union County Community Action, Inc.
Work Location- Monroe, Union County, NC
Empower families. Strengthen communities. Change lives.
UCCA is seeking a motivated professional to support families through Head Start and Community Services programs. This role combines family coaching, resource coordination, male engagement initiatives, and case management to help participants achieve education, employment, and personal success.
Schedule: Monday–Friday 7:30am-4:30pm (40 hours/week)
Why You’ll Love Working at UCCA
Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
Medical, Dental, and Vision Insurance through BCBSNC
Company Paid Life Insurance and Short-Term Disability Insurance
401(k) (Eligibility is after one year of employment)
12 Paid Holidays
Paid Annual & Sick Leave
Tuition Assistance opportunities
Employee Referral Program
Professional development and career growth opportunities
Meaningful work serving children and families in our community
What You’ll Do Recruit eligible families and program participants
Develop and follow-up on Family Partnership Agreements and service plans
Connect families with community agencies and support services
Provide coaching and mentoring related to education, employment and personal success
Determine eligibility and assist participants with service applications
Facilitate workshops based on assessed needs and available resources
Conduct home visits and follow up on referrals and family needs
Maintain accurate records and data entry within ChildPlus
Collaborate with site staff and community partners to coordinate services
Complete needs assessments and ROMA-based service planning
Assist with program recruitment and outreach efforts
Support Head Start and CSBG performance goals and standards
Qualifications Bachelor's Degree in Social Work, Sociology, Psychology, Human Services, or a related field
One to three years of related experience working with children, families, or community programs preferred
Experience in case management, family services, community outreach, or social services preferred
Strong communication, organization, and relationship-building skills
CDL required within 90 days of employment
Valid driver's license required
Bilingual preferred
Physical Requirements
Must be able to travel within the service area, conduct home visits, attend community events, move throughout program sites, and occasionally lift or move up to 50 pounds.
Equal Opportunity Employer
Union County Community Action, Inc. (UCCA) is an Equal Opportunity Employer. UCCA considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.
Ready to Make a Difference?
Join a team that values your passion, supports your professional growth, and makes a lasting difference in the lives of children and families.
Apply today—we'd love to meet you!
*The above description is not a comprehensive listing of all job specific responsibilities, tasks, and duties.
Worksite address
monroe, NC, 28111, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.