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Job description
Your official job title at Telecare will be Case Manager Substance Use Counselor Certified
Fully In-Person Position, no work from home, no hybrid
What You Will Do to Change Lives
The Case Manager Substance Use Counselor Certified serves as the primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community, focusing on substance abuse and addictions.
Shifts Available:
Full Time; Shift Hour and Days vary as needed .
Schedules may vary based on program needs and individual preferences. Typical shifts are as follows:
Flex Day Shifts Starting between 8:00 AM – 9:00 AM and end between 5:00 PM – 6:00 PM, depending on start time and lunch break duration.
One Flex Swing Shift Per Month Required: Generally 11:00 AM – 7:30 PM or 8:00 PM, depending on start time and lunch break.
One Weekend per Month and & Holidays as Required: 9:00 AM – 5:30 PM.
Expected starting wage range is $26.46 - $32.69. The full wage range goes up to $38.93. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have) High School Diploma or G.E.D
Washington State Substance Use Disorder Professional (SUDP) credential.
Six (6) months’ experience in addictions setting
Personal vehicle: Willing to use for work and willing to transport clients in your vehicle
Personal vehicle insurance with your name listed as a driver
Current vehicle registration
Your vehicle must pass safety inspection, paid by Telecare. Will include items such as breaks, break pads, headlights, clear windows (no large cracks), etc.
Company mileage will be reimbursed at the current Federal Rate
What’s In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year
Nine Paid Holidays
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit :
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
PACT is an Assertive Community Treatment (ACT) program operated by Telecare Corporation in Washington State. This program provides intensive, community-based behavioral health services to adults living with serious mental illness, many of whom also experience co-occurring substance use challenges.
Grounded in the recovery model, PACT is designed to meet individuals where they are—both literally and clinically. Services are delivered in the community and tailored to each person’s unique goals, strengths, and stage of recovery. The multidisciplinary team offers comprehensive, wraparound support, including psychiatric care, medication management, case management, and skill-building interventions.
A key focus of the program is supporting individuals with co-occurring disorders. While PACT does not provide detoxification services, the team emphasizes rehabilitation, harm reduction, and long-term recovery. Services are centered on helping individuals build stability through meaningful social supports, access to safe and sustainable housing, and connection to community resources.
Through a person-centered approach, the program prioritizes individualized care planning, empowering members served to define and pursue their own recovery goals—whether that includes improving health, strengthening relationships, increasing independence, or achieving greater community integration.
PACT reflects Telecare’s commitment to delivering compassionate, recovery-focused care that promotes dignity, resilience, and long-term wellness.
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
Case Manager, Case Management, Alcohol and Drug Counselor, Substance Use Disorder Professional, Mental Health Worker
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.