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Copyright Chelmsford County High School

Case Manager Supervisor - Adult Services

philadelphia, PA

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Job description

About the Organization

Our services are designed to be holistic, geographically accessible, culturally sensitive, and coordinated with other related service systems, both formal and informal. Community Council has a long history of providing mental health services to Philadelphia residents and is one of the City of Philadelphia's original 12 Base Service Units. We provide a range of mental health and substance abuse direct services and case management. The organization has a diverse staff of 200 that deliver evidenced based services in a culturally competent manner.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

GENERAL OVERVIEW:

The Case Manager Supervisor provides clinical and administrative supervision to staff delivering targeted case management services to adults with serious mental illness. The position ensures regulatory compliance, quality documentation, appropriate service delivery, and effective coordination of resources to support consumer recovery and stability

KEY RESPONSIBILITIES

Staff Supervision & Leadership • Provide supervision and oversight to targeted case management staff. • Conduct regular supervision meetings and support professional development. • Provide direct service and on-call backup as necessary.

Compliance & Documentation Oversight • Monitor case management records to ensure timely and accurate documentation. • Ensure all mandated paperwork is completed in accordance with regulatory standards. • Verify that required direct service contacts are completed.

Operational & Resource Management • Monitor staff time sheets, expense reports, vehicle usage, transportation tokens, and other operational resources. • Submit required reports and monitor service unit projections. • Perform additional duties as assigned by the Program Manager.

Collaboration & Community Engagement • Develop and maintain constructive relationships with internal and external service providers. • Support coordination of services to ensure continuity of care for consumers.

Position Requirements

MINIMUM QUALIFICATIONS:

Master's degree in social work, psychology, rehabilitation, counseling, education, or related field

Three (3) years of paid mental health direct care experience

Two (2) years of supervisory experience

Valid Driver's license

A registered operable Automobile is preferred but not required for this position

Experience with Credible a plus

Location

Community Council

Number of Openings

1

Full-Time/Part-Time

Full-Time

Category

Case Management

Salary/Sign-on bonus

Close Date

Created By

Donna Mims

Number Filled

0

Exempt/Non-Exempt

Exempt

Hiring Manager(s)

Sharon Johnson

Open Date

9/16/2026

This position is currently accepting applications.

Worksite address

philadelphia, PA, 19117, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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