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Hamilton-Madison House Inc

Case Manager/Supported Housing

corona, NY

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Job description

Case Manager For Supported Housing Program

Hamilton-Madison House's Supported Housing program provides long-term housing options for individuals with Serious and Persistent Mental Illness (SPMI), enabling them to live independently within the community. The Case Manager supports tenants in maintaining stable housing, improving independent living skills, and accessing community-based resources. This role emphasizes recovery-oriented, trauma-informed care and adherence to OMH guidelines and standards.

Responsibilities

Provide ongoing case management services to a caseload of tenants in supportive housing

Conduct initial and ongoing assessments of tenant needs, strengths, and goals

Develop, implement, and regularly update individualized service plans in collaboration with tenants

Assist tenants in obtaining and maintaining benefits (e.g., SSI/SSD, SNAP)

Support linkage to mental health, medical, and substance use treatment providers

Conduct regular home visits to monitor housing stability, safety, and well-being

Provide crisis intervention and de-escalation as needed

Advocate on behalf of tenants with landlords, service providers, and community agencies

Maintain accurate, timely, and compliant documentation in accordance with OMH and agency standards

Participate in team meetings, case conferences, and supervision

Facilitate life skills training, including budgeting, and daily living skills

Promote community integration and social engagement

Minimum Qualifications

Bilingual proficiency required in English and Korean, Cantonese, or Mandarin

Bachelor's degree in Social Work, Counseling/ Psychology or related field preferred

Experience supporting individuals with serious mental illness, particularly within supportive housing settings

Strong organizational, documentation, and communication skills

Ability to work both independently and collaboratively within a multidisciplinary team

Pay Range: $26.50 to $28.00 per hour, commensurate with qualifications and experience

Hours: Monday to Friday, 9:00AM to 5:00PM, 37.5 hours per week

Benefits: We have a strong and vibrant work culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays.

Hamilton-Madison House is an Equal Opportunity Employer

Worksite address

corona, NY, 11368, US

Who can apply

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