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Women In Need (Win)

Case Manager-Transitional Housing

new york, NY

Check who can apply and the requirements below before continuing.

About this opportunity

Women In Need (Win) lists this Case Manager-Transitional Housing opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Help Guide Families to Permanent Housing

$26.76/Hour

THE ROLE

Win is seeking a dedicated and compassionate Case Manager to support families residing in our Transitional Housing programs. In this role, you will provide comprehensive case management services that help families overcome barriers, achieve housing stability, increase income, and move toward self-sufficiency. Through advocacy, coaching, crisis intervention, and collaboration with community partners, you will help clients create and achieve meaningful goals while ensuring compliance with program requirements.

WHAT YOU WILL DO

Conduct comprehensive assessments and complete intake documentation for newly arrived families within required timeframes

Develop and maintain Individualized Living Plans (ILPs) that support housing, employment, income, and family stability goals

Provide case management, crisis intervention, counseling, and supportive services tailored to each family's needs

Connect clients to public benefits, healthcare, mental health services, educational opportunities, legal assistance, and community resources

Utilize Evidence-Based Practices, Motivational Interviewing, Trauma-Informed Care, and strength-based approaches to support client success

Maintain accurate client records, CARES documentation, and program compliance in accordance with DHS, OTDA, and Win standards

Collaborate with Housing Coordinators, Income Building staff, Childcare teams, and community partners to advance client goals

Monitor client progress, conduct follow-up activities, facilitate referrals, and support families on their path to permanent housing

WHO YOU WILL BE

You will hold a bachelor's degree in social work or a related field with two years of relevant experience, or an associate's degree with three years of client-facing experience

You will have experience supporting individuals and families experiencing homelessness, domestic violence, or other complex life challenges

You will demonstrate knowledge of strength-based case management, Motivational Interviewing, Trauma-Informed Care, and other client-centered approaches

You will be familiar with public benefits, entitlement systems, housing resources, and community-based services

You will possess strong organizational, communication, and documentation skills

You will be comfortable managing a caseload while balancing multiple priorities in a fast-paced environment

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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Worksite address

new york, NY, 10261, US

Who can apply

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